Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,597.99
Clearance
The comparable value price is $3,194.99

Customer reviews

Rating 4.5 out of 5 stars with 67 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 27.5 Cu. Ft. InstaView French Door-in-Door Refrigerator for its spacious interior, convenient door-in-door feature, and double ice maker. Many customers appreciate the refrigerator's color and overall design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Rated 4 out of 5 stars

    Refridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and looks awesome. It is a thing of beauty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome looking frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used this yet in storage till we move

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker shoots ice everywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far hasn’t been what we expected leaks water after you get water or ice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Brand, Durability

    Rated 1 out of 5 stars

    5 years Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Samsung Refrigerators are Lemons, we had trouble with ours in the first week and in 5 years, 3months after the extended warranty ended it finally started leak and make load noise. I have friends and their Refrigerators are goin on 15-20 years without any issues. So far we tried an LG=5 years, Samsung+5 years. We will try others and see if they past the 5 year mark. This why you will see Samsung's & LG's 1/2 off sales because of their reputation with the consumers

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge! love LG products. We have a lot of LG products at home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good featurs, bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator at the end of 2018. It started making a loud noise by the end of 2019. I reached out to LG on why and they sent me a list of things to try. Those didnt work and I reached out again and they said they would send a technician but no one reached out to me. I reached out again earlier this week as the noise got unbearable. Turns the fan was broken, which had happened a year or so after purchase. But since didnt diagnose it until now, they considered it out of warranty and will cost me $300 to fix a refrigerator that isn't even 3 years old. Here is a youtube link for the noise. https://www.youtube.com/watch?v=WYBYh_PzQvI

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Don’t be fooled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check out LG Linear compressor online... oh it will work great for 2-3 years but that type of compressor has reliability issues. I learned that the hard way. Repair people are afraid to touch it because it’s hard to fix and won’t warranty work due to most failing again with a year... repair man asked me to check it out online if I didn’t believe what he was telling me. Paid almost 4K for mine and it’s beautiful but it barely made it to its 3rd year.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Sorry to see that your refrigerator isn't cooling after 3 years! We definitely want to get it up and running for you again. So that we can grab some information and see how we can help, please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

Sponsored