Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Great LG fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade! I love the French doors! I have so much more room, I looove it!!!! whole trays, pots, my 24 pack of energy drinks, cokes. This fridge is a steal, just buy it.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with the LG refrigerator we just purchased. It’s so much better then the Samsung we had before.
I would recommend this to a friend- Pros mentioned:Capacity
Spacious refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious refrigerator room!! Absolutely love it!!
I would recommend this to a friend LG French door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 2 hungry boys, the space inside this fridge is perfect with the added water feature for filling up sports bottles in a hurry. I am beyond happy with my new purchase.
I would recommend this to a friend- Pros mentioned:Capacity
New Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! It's extremely spacious which i needed for my family of 8 and what I love most about it is the icemaker feature!
I would recommend this to a friend - Pros mentioned:Design
Excellent product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, slick design adds a power house to my kitchen, best price with ice and water dispenser
I would recommend this to a friend - Cons mentioned:Ice maker
LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator has been amazing! Offers more room and options for storage. I wish the ice maker had better storage available we run out of ice daily.
I would recommend this to a friend - Pros mentioned:Overall performance
Stainless Steel freezer at good price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and worth the purchase. Very happy with selection.
I would recommend this to a friend - Pros mentioned:Noise level
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of space inside and work very quiet. Recommend
I would recommend this to a friend It’s big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, and everything seems well put together. The storage sections work well and I have not had any issues.
I would recommend this to a friendExcellent Addition to Our Kitchen!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We initially purchased a different brand. Terribly dissatisfied with it. Best Buy was kind enough to allow us return it, and replace with this LG unit. Night and day difference in quality, and user satisfaction. My only negative would be the light for the Water / Ice dispenser. I suppose that in the interest of energy conservation, the light only comes on once you trigger the button to dispense. It would be nice if it stayed on full time, to help you interact with it in the dark. Being picky, but still a noticeable concern.
I would recommend this to a friend- Pros mentioned:Capacity
LG ModelLRFS28XBS /01
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Plenty of extra space. Love the freezer section on the bottom and the ice maker in the door.
I would recommend this to a friend Horrible customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like LG but this refrigerator wish I would have never bought. You can't put a gallon pitcher in there. Without lifting up the other shelf to get it in there or out. If you have kids the pitcher is full, then it's getting spilt all over the refrigerator because they have to lift up the other shelf to get it out. Or unless you take the shelf completely out, because there's not enough room to move shelves around to fit anything in there. You can't put it on the side of the door because you can't fill the picture up because you have to put in there sideways. Also would not recommend using best buys delivery. They want to charge you extra to put the door handles on and my door to this day still slams when you shut it because they did nothing. Besides, bringing in and drop it off and charge me $59. If I could take it back, I would. Lowe's will deliver it for free and we'll move your other refrigerator for free. For now on I will be buying my appliances from Lowe's.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We appreciate the details you’ve provided about the shelf spacing and delivery setup. One helpful step is to adjust the cantilever shelves—they’re designed to be repositioned to create more vertical space for taller items like gallon pitchers. You can also use the door bins for large containers once the shelves are adjusted, which helps avoid spills. For more help, visit https://www.lg.com/us/support/video-tutorials/shelf-adjustment-and-removal-refrigerator-CT10000021-20150262918546. For the door closing issue, check that the refrigerator is leveled properly using the front leveling legs, as an uneven setup can cause the doors to slam instead of closing smoothly. You can find more guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. Please send us an email at [email protected] if you need further assistance. ^Juvy
- Pros mentioned:Size
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. A lot od room for foods and drinks.
I would recommend this to a friend - Pros mentioned:Capacity
Large capacity refrigerator is a winner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Fits great in my space, easy to clean and enough storage for everything I need.
I would recommend this to a friend Nice buy!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good! Only complaint is it doesn’t hold a lot of ice, but perfect for the price.
I would recommend this to a friend- Pros mentioned:Overall performance
I love my LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great refrigerator. I love everything about it
I would recommend this to a friend LG refrigerator/freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the size and one the placement of the lower freezer and the ice maker feature. The exterior is also much better to keep smudge free as compared to our previous refrigerator/feezer. Very happy with the product, and the BestBuy service.
I would recommend this to a friend- Pros mentioned:Overall performance
Joe Mama
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, because it’s cool and it works really well
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, great product, great delivery service/ installation. Always BestBuy!!
I would recommend this to a friend