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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 928 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 928 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, love my purchase however, not very happy about the delivery. My refrigerator was delivered by two non english speaking delivery men. I found it very frustrating having say, "I don't understand". My suggestion is have at least one engish speaking delivery man. Relaying important factor about purchase may be lost in translation. Be considered of english speaking households. Spanish is a "second" language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiest customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very knowledgeable a courteous we purchased most of our household items at Best Buy this purchase will be our 4 th big purchase all kitchen and television!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge, fits better against a wall than most

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fits perfectly against a wall because the hinges don’t hang out as far as most other models. Got a whole new LG kitchen and the smart features and quality are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in both freezer and refrigerator. I like the warning when left open to long or you forget to close the door completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator.. lots of space.. exactly what we needed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but needs more ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, only wish it made ice faster and also made ice in freezer drwer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge . Lots of great updated features. Love the external water/ice dispenser

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it very much, lots of storage space in frig, freezer area could use some baskets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leftovers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to see whats in the fridge, less leftovers tossed out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge it’s the perfect fit for us and we appreciate the help we received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We traded UP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality. We first purchased an LG, but after only a few days, we were dissatisfied. It felt "Cheap." So we had them pick it up, and we upgraded to this wonderful unit. Very well built!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annet Nyaga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is well serving and easy to operate. The space inside is big and one can arrange the items they store in different shelves as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service. Good choice of refrigerators to choose from on display. Quick delivery that was excellent since our refrigerator had broken down and we needed another one in a hurry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a “smart” fridge. This is exactly what we needed, not too smart with simple features, excellent space, water dispenser and ice maker, and beautiful design. I monitor energy uses and control some aspects remotely through the seamless LG app. Would definitely recommend to anyone looking for an amazing fridge!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are delighted that you love the wonderful features your LG French Door Smart Refrigerator possesses, as it helps us develop more innovative products that ultimately make life more convenient. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport and include the model and serial numbers of your refrigerator. We are always here for you! ~Rita LG

  • Rated 3 out of 5 stars

    LG - 27.7 Cu. Ft. French Door Smart Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door closes with effort, you need to check if you closed it tightly. I have already rebooted the ice dispenser twice. the ice sticks together, the ice maker gets stuck halfway, you need to turn it off and on again. It freezes and maintains the temperature normally

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product!! Very roomy. Installation went 100%. Space is perfectly in alingment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! LG makes great products and we’ve always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Gets cold fast and stays at the temperature it's set to. Sure it goes up a little when putting away groceries, but gets cold again right away. So much space! We used to have a side-by-side, but no more. Always going with this style for now on. The water isn't as cold as the fridge temperature, but still cold enough for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson's Approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this refrigerator from Best Buy and both my husband and myself are thoroughly enjoying it. We like the hidden ice maker on the left door. we also like the ability to open the refrigerator and see the full contents. Lots of room. We also like the freezer on the bottom and has plenty storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for 2 months so far. The non movable shelf above fruit and veggie drawers sometimes slide forward about 1 inch.

    I would recommend this to a friend
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