Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 6532722
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
LG continues to offer an excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned a similar LG fridge that performed flawlessly for many years and an excellent transaction & delivery from Best Buy, purchasing another was an easy decision. It seems to have the same solid quality and the updated water / ice dispenser is great!
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! It has so much room compared to any of the others that I have had. The ice and water in the door is fantastic!!!
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and performs well. Ice maker performs better than previous one in LG refrigerator. I was informed finish may scratch and use micro cloth. Delivery on time and delivery people very courteous and knowledgeable on instructing usage.
I would recommend this to a friendTruly Loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, it is roomy and does everything I wanted.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and all the extra space it provides. Everything works perfect
I would recommend this to a friendLove the new Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is just what we needed. The ice machine is totally separate from the freezer and our ice doesn’t have the freezer taste! Great product!
I would recommend this to a friendLG Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking the fridge so far, it didn't take long after plugging it in to make the first thing of ice & to be able to fill the holder in the freezer. We love how much room the fridge has as well.
I would recommend this to a friendMore light needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this fridge in general but it was dimly lit with only one light at the top. We ended up returning it.
No, I would not recommend this to a friendEasy decision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this refrigerator. After searching and comparing, this was an easy decision. The LG refrigerator has the best warranty out there, the design is modern, it has great storage, and it is comparatively quieter than most other models.
I would recommend this to a friendOur Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator freezer everything we wanted. Well designed.
I would recommend this to a friendLove my LG Fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. Beautiful design, it looks great in my kitchen. It is super duper quiet. My only negative is the size of the icemaker. It is not that big. It comes with a bucket to store extra ice in the freezer which is great.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Runs very quietly. Very satisfied so far’
I would recommend this to a friendHorrible water taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water STILL tastes like plastic. After draining gallons and gallons out. Changed the filter from the brand new one and no change… the fridge itself is great. Tons of storage and spacious.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Megan. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. It’s great to hear you’re enjoying the spacious design, and we appreciate the details about the water taste issue. One helpful step is to check the water supply line material—plastic tubing can sometimes cause a lingering taste. Replacing it with a food‑grade stainless steel braided line often resolves this. In addition, be sure to flush at least 2–3 gallons of water after installing a new LG Genuine filter to clear the reservoir and lines. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. Please send us an email at [email protected] if you need further assistance. ^Juvy
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the capacity and the freezer at the bottom. Love the French doors
I would recommend this to a friendGreat LG Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator has just enough smart features without looking to techie as it serves its fundamental purpose for all my food. Just enough room and the stainless steel looks great! I hope it lasts as long as the 20 year old fridge it replaced!
I would recommend this to a friendGood refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's what we expected. We can't review ice maker as installers were not allowed to connect it to our existing copper line. The guys were efficient and friendly and didn' break anything...so better than most.
I would recommend this to a friendInternet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Only problem was everytime I try to log in LG says that my username is already in use in Europe. I am not going to change it as I have been using it for over 25 years.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be wider than the spec offered. I have an opening of 36 1/8 inch and it barely fit. Ice cubes are a tray that spills into the container. I have had for almost a month, seems to be doing everything else.
I would recommend this to a friendExcellent value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!Very similar to our last one from Best Buy.Lots of room.Keeps things cold.It looks really nice in the kitchen.And I feel the price was good.
I would recommend this to a friendDoes the job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with it. Wanted a different brand as this is the same that died at 7 years old. But we were limited and needed it right away. So far only thing we do not like is the switching from water to ice you have to do it twice before it clicks over.
I would recommend this to a friend
