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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 897 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 897 reviews
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator I love that Great cooling systems I will send my friend to but again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder worker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the refrigerator for one and a half weeks but loving it so far. The ability to see things from all angles is amazing. Also, it came with no dents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we wanted, and needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is exactly what we wanted. We had one just like it in our winter home in Arizona. We definitely like the French door at the top, and the freezer at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price! The delivery and setup team were exceptional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water taste horriable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replwce and old Samsung refrigerator with a water/ife dispenser. I choose this one for manuy reasons but the only issue was a HUGE issue for our family. The water taste horriable, like chlorine. I tried trouboe shooting it on my own which didnt work. Best Buy did swap it for another and i had the same peoblem. I retuend the second one and went with a GE no water issues.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JacquieO. Thank you for sharing your experience with us. We understand that you've encountered an issue with the water taste from your LG French Door Smart Refrigerator (LRFS28XBS). Your feedback is important, and we'd like to assist you further.

      We understand your inquiry regarding the water quality. It's recommended to flush several gallons of water through the dispenser after initial installation or filter replacement to clear any trapped air or carbon particles, which can sometimes affect taste.
      https://www.bestbuy.com/site/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-printproof-stainless-steel/6532722.p?skuId=6532722
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    New LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE my new refrigerator!! It works great, looks great, I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old LG and bought the same model we are in love with it . I will recommend if you need spacious refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best 1 ive had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product its very spacious, and quiet and i havent really got all into its functions. But i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge arrived earlier than expected everything worked as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Makes ice quickly. Very quiet unless you use the setting to increase ice production which hums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item enough capacity on both fridge and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deivery was ontine and the customer service was excellent. The delivery guy was knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied overall and the delivery and installation was professionally done and the removal of the old appliance was done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got. It’s beautiful. Did think it was finger print proof ☹️. Like the way interior is laid out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest upgrade to our kitchen! We had a GE Profile fridge before and it needed to be replaced and I only wanted another GE Profile, but when we compared the LG it was the winner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My 2nd LG Refrigerator- I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG product again. 2nd LG refrigerator. I left my first LG refrigerator at a house I sold. I had no problem buying LG product with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to other…………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely everything I wanted in a refrigerator! I like the bottom freezer and I love both doors opening up so I can put a sheet in it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezing in refrigerator compartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker must not be sealing off because everything in the refrigerator compartment is freezing. We have changed the temperature set point as high as we can on refrigerator and stuff is still freezing. It’s the only thing that makes sense, LG support hasn’t been much help. Not sure what else to do

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Trevor. Thanks for sharing your experience with your LG refrigerator. It’s important that your appliance maintains the right temperature settings, and we understand how unexpected freezing in the refrigerator compartment can be disruptive. If you’d like further assistance, feel free to email us at [email protected] and our team will be happy to take a closer look. -MC LG

  • Rated 5 out of 5 stars

    second time around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the second time around was Great ,the two guys that came over were real helpful and careful when installing our new fridge, great job, they were know how of fridge mechanics thanks

    I would recommend this to a friend
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