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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,081 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with a lot of space, looks very nice along with other stainless steel appliances.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, there, CarrieM! We are over the moon to learn that your LG - 27.7 Cu. Ft. French Door Smart Refrigerator is providing you with an amazing experience! We appreciate you telling us about the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to us via LG Support Line at 800.243.0000. ~Rita LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked the layout of the fridge and the bottom freezer. Compared to others and were satisfied with the interior room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this LG refrigerator. I like that there is an extra storage container for ice in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG the only brand to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The black stainless is easy to clean and fingerprints are minimal. The interior is spacious and well organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge !! Lots of storage room. Very nice lighting. Very pleased with my purchase. Would highly recommend buyibg fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, looking very nice! Best Buy is the good place to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor and control from my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It roomy, well lit, great door shelves and my wife finds the freezer drawer so easy to open. The water/ice dispenser works so easily and I can monitor the refrigerator from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness this thing is everything a Roseville refrigerator and freezer. It’s beautiful it’s big icemaker works great I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It’s a fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Makes ice quickly. Very quiet unless you use the setting to increase ice production which hums.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JellO. Thank you for sharing your experience with us. We understand your inquiry regarding the humming sound when using the accelerated ice production on your LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water. We want to ensure your unit is operating efficiently for you.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo LG

  • Rated 4 out of 5 stars

    More than happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Only thing is I wish the water came out a bit faster. Ice machine is amazing though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice fridge option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional. Right size with many options to storage! I loved app information,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Neelu Sharma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and very easy to use all the time. We are happy to own it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works and looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fridge! Super spacious, water and ice machine work perfect, and it looks so nice in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our Samsung in design. The ice maker actually works, and as a bonus it’s quiet and magnets stick to the front.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. Ice water in door Lots of space Bottom freezer Cons Push ice water button 2x to change 1 to 'wake' it and 1 to change Shelves dont switch from left to right

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new bestbuy Refeigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply love it ❤️ perfect capacity, fits perfectly in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator. It has lots of space & much easier to access everything. It was also on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG refrigerator with french door freezer. My old side by side was crowded but the LG has plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Neil_Robert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator! My wife and I are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of storage on both the fridge and freezer section. Such a huge difference from a side by side.

    I would recommend this to a friend
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