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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,081 reviews
  • Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, love my purchase however, not very happy about the delivery. My refrigerator was delivered by two non english speaking delivery men. I found it very frustrating having say, "I don't understand". My suggestion is have at least one engish speaking delivery man. Relaying important factor about purchase may be lost in translation. Be considered of english speaking households. Spanish is a "second" language.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LG French Door Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product only not making enough ice, beside that everything OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I love to buy in BestBuy. I recommend this site !

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great.. just wish the ice lasted longer

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, TaniqueC. Thank you for sharing your experience with us regarding your LG 27.7 Cu. Ft. French Door Smart Refrigerator. We understand your inquiry about wishing the ice supply would last longer.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-black-stainless-steel/JJ8VPZRHLK
      Your feedback is important, and we'd like to assist you further. If you have any questions about optimizing the ice production or the refrigerator's features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and with adequate space. The in door ice maker is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator but came dented.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Happy with it but wish we would have not gotten the ice and water dispenser as would have more shelf room inside. Came with a dent on the door so they gave us a gift card. Pulled it out recently for cleaning and saw there's a huge dent and scratch on top of it too. Couldn't see without standing on a step stool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    appliances are instrumental in getting house under

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrig. buyers are very excited about the appliances that we put in the house

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Yeah, LanceW! We are over the moon to hear that your LG French Door Smart Refrigerators are providing your homes with top-quality service! You really made our day knowing we had fulfilled that for you. Thank you for choosing LG! ~Rita LG

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge . Lots of great updated features. Love the external water/ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refrigerator/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage shelves. Freezer is good sized. Easy to see what is in the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Have had only one month but no issues. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit perfectly, it is extremely perfect to work out of when making dinner. The double door makes great to view everything in view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LGH French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, everything is so convenient to see. It keeps all my food and my fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Lots of space and perfect Countwr depth size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator.. lots of space.. exactly what we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock-n-roll refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service. We love our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Liquid Gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space with ice maker that works and a huge freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything turned out fine.It was delivered in a timely fashion and installed properly. No complants.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Great ice and water dispenser. Looks really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge for the price like the freezer functionality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Very nice upgrade from what we had previously. Less bell's and whistles but much more usable.

    I would recommend this to a friend
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