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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,081 reviews
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! LG makes great products and we’ve always been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG double door smart fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Great quality. Lots of storage room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Installers did a great job. I love this refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    REFRIGERATOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT IT, EXACTLY WHAT WE NEED FOR THE KITCHEN

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, nice and sleek and fits well with our space

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Brittany. We're very happy to hear that you are enjoying your 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water in. Stainless steel. The space will definitely be beneficial for you and we hope you get to enjoy this unit for many years to come. ^Anthony LG

  • Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Highly recommended. Lots of shelving space and freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge of My Freams!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! Well designed and great looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product! Very spacious and amazing features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG French for refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this purchase, only thing is trying to get use to the way the doors close.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and spacious state of the art

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG makes Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, no issues works great, Best Buy had a great deal for us !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a 10 year-old refrigerator and could not be happier. The only thing that we thought was in there but figured out was not was an icemaker in the freezer. There is an ice tray for one, but no icemaker. This is not a huge problem since you can easily dump ice from the door into the tray in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Overall it works well and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Refrig!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying this refrigerator and I like it very much! good storage, like the layout in the refrigerator!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Broken ice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been less than a month and ice machine is broken.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ricardo. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We understand how important it is to have the ice maker working properly, and we appreciate you letting us know about the issue so soon after purchase.

      For this model, one helpful step is to reset the ice maker. You can do this by turning the ice maker off using the control panel, waiting about 30 seconds, and then turning it back on. Also, check that the water supply line is fully connected and the valve is open, as restricted water flow can prevent ice production. You can review more guidance here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the ice maker continues to malfunction after trying these steps, please send us an email at [email protected] so we can support you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a very nice refrigerator. I enjoy the ice cube size which makes it easy to fill a bottle without spilling so much ice. The finish seems to be better and easier to keep clean and fingerprint-free. The temperature inside the refrigerator is constant and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall performance. There no issues after installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator and I am very satisfied with it so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 27.7 French Door Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks great in my kitchen. I had a 20 year old refrigerator (Whirlpool from Sears) that had a large automatic ice maker. Boy, do I miss that! One too many power surges took it out! They just don't make them like they used to anymore. The ice maker in the LG is good even if it is in the refrigerator door. It has a place to dump the ice into in the freezer section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied plenty of spacious room. Fit perfectly in my kitchen

    I would recommend this to a friend
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