Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 6532722
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Yay fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I really love this fridge. It’s big ,way bigger than my old fridge. And my favorite part is the water dispenser on the outside and it beeps when it’s open for too long
I would recommend this to a friend...................................
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received one with a dent. They replaced the dented piece.
I would recommend this to a friendFridge rewview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Only bad thing is water filter does not remove all the chlorine taste and smell.
I would recommend this to a friendFRENCH DORR REFRIGERATOR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD QUALITY FITS PERFECT IN MY KITCHEN. HOPE IT LAST AS LONG AS THE PREVIOUS ONE I HAD
I would recommend this to a friendHappy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is huge inside! We love it. The only negative is there is no light in the water and ice dispenser.
I would recommend this to a friendLG products break and their service is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had issues with this product from LG and when I spoke with LG to get it fixed, they would want me to follow 3 service repairs and other processes before they did anything. I will never buy LG appliances again as this is 2nd appliance of LGs that did not work
No, I would not recommend this to a friendLG smart refrigerator review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent new addition to our kitchen - love the extra ice tray storage unit and ease of filling it from the door! Great freezer space
I would recommend this to a friendHuge Improvement!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is now fully installed and works like a charm. I especially appreciate the room added to the fridge by having the icemaker, etc., streamlined and in the door. Plenty of room, and the shallower depth adds to the functionality. Glad to have an area where the butter dish used to be -- an area that can take all sorts of items.
I would recommend this to a friendRealy great fridge that does everything you want
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker is amazing and the fridge is really packed with many features. Great long term purchase
I would recommend this to a friendRemolded kitchen, renewed refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy I bought this style.works well for large casserole containers. Love the ice maker.
I would recommend this to a friendIt’s what we needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called this in and the sales guy was not as helpful as I thought he should be. The gentleman who delivered the fridge was very professional. Thinking his name was Tom!
I would recommend this to a friendGood Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the extra space. It has helped my large family.
I would recommend this to a friendAward winning salesman!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman Todd was fantastic to work with. Extremely knowledgeable!!
I would recommend this to a friendDont buy LG Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy an LG refrigerator. There have been a few class action law suits and I am going to be joining one soon. After only 5 years the compressor as is almost always the case has failed. We lost about $500.00 worth of food which included food in the freezer. Repair plus food is over $1000.00. Do not rely on Best Buy review. Do your homework and save yourself aggravation and a lot of money in the future. Unconscionable that they put these products out there
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, David. Thank you for sharing your experience with the LG Refrigerator (LRFS28XBS) model. We understand your concern about dealing with a failed compressor, especially after just a few years of use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
While the compressor failure is not a common issue, we always recommend ensuring the unit is kept at the proper temperature settings and that regular maintenance (like cleaning the coils) is done to help prevent issues. If your refrigerator is still under warranty, or if you need further assistance, we’d love to help guide you through possible solutions.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you with further troubleshooting, warranty details, and the next steps to get your unit back to optimal performance. We're here, always ready to help! ^Juvy
Door rattles loudly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The right side door rattles extremely loudly since day 1. We can hear it throughout the house as it shakes all of the contents in rhe door. LG sent someone to repair it and said there was nothing they could do. LG refused to fulfill the warranty. Considering the $2k+ we paid for this unit, we are very disaapointed in the noise level. The old fridges from the 90s are silent compared to this thing. Would not reccomend this unit or any LG fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG Refrigerator (LRFS28XBS) model. We understand how frustrating it can be to have a noisy appliance, especially when it disrupts the peace and tranquility of your home. Please know this is not the experience we want you to have with our products, as we strive to provide our customers with reliable and high-quality products. We're here to help you resolve this issue promptly. Please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479#. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
LG French Door Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this refrigerator for about a month now. Plenty of room. Love the crushed ice feature. Had it delivered but did not pay the extra $$ for set up. Spend that kind of money for an appliance and you have to install the handles on the door yourself?
I would recommend this to a friendNice fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, tall water dispenser is a plus, the ice maker is on the door not in the fridge, hence lots of room. Does it's job, freezes stuff and keeps things cold. Time will tell on reliability.
I would recommend this to a friendowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifull modern, perfect for our new home, Easy access Pull out drawers, Freezer big
I would recommend this to a friendLGfridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item but unfortunately it is being replaced with a new one. Freezer door was cracked, top doors don’t line up and water comes out room temperature. Looking forward to the new one
I would recommend this to a friendNice fridge and excellent service from Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy delivery and assembly by best buy team. Fridge is perfect for my house. Quiet too.
I would recommend this to a friend
