Customer Ratings & Reviews
- Model:
- LRFS28XBS
- SKU:
- 6532722
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the spacious interior, the ice maker and water dispenser, and the overall performance of this 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate the design and quiet operation. However, some customers have reported issues with the doors, including difficulty closing and dents upon arrival, and a few have expressed concerns about the shelving configuration.
This summary was generated by AI based on customer reviews.
Recent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase and our excellent service in the store!
I would recommend this to a friendStainless steel is fake laminated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator just two years ago and the stainless steel has a clear finish that starts to decolor. Called for warranty and they say its cosmetic. For a $2,500 when bought you would expect high quality but its not the case. Stay away from LG appliances. I will never buy LG again. Bring a magnet if youre going to purchase an expensive stainless steel appliance, if the magnet sticks to it, its cheap laminated and it will give you problems. I added pictures so people can see how it looks like after just 2 years
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. We are truly sorry to hear about the disappointing experience you have had with your LG refrigerator. We understand your frustration and disappointment with the decoloration of the stainless steel finish after just two years of use. We strive to provide high-quality products that meet or exceed our customers' expectations, and we apologize for falling short in your case. Your feedback is important to us, and we will take this into consideration to improve the quality of our appliances and the overall customer experience. If you require any further assistance or support, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Last only 6 yrs - Dead compressor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though compressor is under warranty, Labor cost almost $800 !!!!!!!!!!!!!!!!!! Never buy LG refrigerator !!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sean. Thank you for sharing your feedback on the LG Refrigerator (LRFS28XBS) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy