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Customer Ratings & Reviews

$1,699.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1081 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,081 reviews
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my refrigerator, it is large and spacious, and it's also stylish.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refrigerator

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know. We have not received it as of today. Your delivery service is horrible

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for bringing this to our attention. We regret the inconvenience caused by the delivery delay of your purchase, LG Refrigerator (LRFS28XBS) model. We understand the frustration this situation has caused and assure you that we are actively addressing this issue with our delivery service to ensure a prompt resolution. To address this, we recommend contacting Best Buy customer service at 888-237-8289 to get the updated delivery information on your purchase unit. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 1 out of 5 stars

    Worst delivery ethics and 0% accountability

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I review it? We never got it 4 failed attempts to deliver on your part

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us regarding the LG Refrigerator (LRFS28XBS) model delivery. We understand how important it is to receive your order promptly and efficiently, and unfortunately, we are falling short of your expectations in this regard. Please know this is not the experience we want you to have with our service, as we strive to provide a seamless and enjoyable shopping experience. We recommend contacting Best Buy customer service at 888-237-8289 for an update on your purchase. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Interesting I stalation experience!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG refrigerator. I was less than thrilled with the installation process. The technicians never tightened the door handles. They fell off a few hours after they left and we had to install them correctly! They never told me it can take 24 hours for the ice machine to work. I called 6 hours after it was installed and was told they would replace my refrigerator instead of telling me to give it a few hours!’

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love the fridge. The handles for all the doors feel a tiny bit loose but that may be the design. Sometimes it looks as if a bit of water is coming out from the water dispenser when not in use. Overall the fridge is lovely. The delivery process was also smooth

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my sister and she loved it. Plenty of space and the shelves were very durable. I am so glad I bought this LG refrigerator for her.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and the ice maker is very efficient period storage in the doors is deep and easy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with good capacity. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious and practical.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and practical. Prefect fit for what we need

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator, capacity and look……………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French door refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It replaced top freezer refrigerator. Needless to say I will never own another. This was our first upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull modern, perfect for our new home, Easy access Pull out drawers, Freezer big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge available space makes it easy to keep organized the ice maker in the door is so sleek that we actually don’t lose shelf space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Everything from sales to delivery and set up was spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    FRENCH DORR REFRIGERATOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD QUALITY FITS PERFECT IN MY KITCHEN. HOPE IT LAST AS LONG AS THE PREVIOUS ONE I HAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with lots of space. Ice and water work great and takes up very little room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge loce how spacious it is. Great icemaket and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge inside! We love it. The only negative is there is no light in the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works good and holds a fare amount of items. Woukd recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service fast deliver thank you.

    I would recommend this to a friend
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