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Customer Ratings & Reviews

$1,899.99
Save $1,600
Comp. Value: $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1619 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,619 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Really the only issue we have, and we knew going into it, is that the ice maker is SO small, it's really only good for one or two people per day. We are ice hogs so probably should have looked into the model that has the second ice maker in the freezer but we wanted the two drawer freezer so I guess that was our sacrifice. Otherwise, a nice, quiet refrigerator that is working well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Temperature control

    Rated 5 out of 5 stars

    Happy wife...happy me; and she is super happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this refrigerator! Unlike our Samsung, the ice maker never freezes up. Temperature inside is as shown on the outside and there is plenty of storage room in both the refrigeration and freezer drawers. The delivery fellows did a super good job on the water hook up. NO leaks and no problems whatsoever. We appreciate Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start with saying this fridge looks beautiful the new style stainless is indeed better with finger prints and clean up. It’s nice and bright in the fridge section the freezer not so much but you don’t really need it there the drawers open fully. The ice maker is small but seems to keep up with useage also prefer the smaller ice cubes this unit produces water filer is good water and ice tastes good. The fridge section is very spacious. Now for the bad although I picked a much larger fridge then I previously had that didn’t make the freezer any bigger I lost a ton of space with this choice this is how I can say this when repacking the fridge for the first time everything that came out of my previous freezer didn’t fit so make sure you do your homework and check how much room you need the other freezer issue you need to be aware of is items can slide/fall behind the shelves so do not over load it is very hard to get the items if this happens. That said I just need to watch how much food is in the freezer. Just a small tweak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice maker on the door side . Extra tray in freezer to dump ice. Love the freezer doors on bottom. The dividers slid for adustment . The shelves can be adjusted . The second shelve you can slide the right side in for more tall items if needed . Love the shelves in the doors. Especially right side holds a gallon of milk or ice tea to be able to grab easily . The stainless steel is great for not showing finger prints . I like that it sits up from the floor for easy sweeping. So much more I could add to why this is a great refrigerator. So glad I got this LE refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Really great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy this fridge. We upgraded from a muuuch older fridge, so we may have a bias in favor of its newness. However, my sister has a similar model and we like ours better for a few reasons. One, the ice maker in the door saves a TON of room, but it gives you to option to add an additional ice maker system if you need it. Two, it’s insanely quiet. Three, the double drawers are great, and they have a self-closing mechanism. I’m still getting used to the fact that you have to open both doors to use one of the drawers, but I love that particular drawer. It’s overall just a well-made fridge that uses space really well and allows for functional organization of your goods. We are very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior allows great and convenient storage. Has quite adequate ice cube production and storage. Like our previous (other make) refrigerator, water dispenser provides a trickle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like the refrigerator. The thing that I was looking forward to the most is the thing that bothers me the most. Our 15 year old refrigerator stopped dispensing water about 10 years ago, so we were looking forward to this one. But the water dispenser could be better. I have two problems with it. First, the water doesn't come out cold. One would think that water from a refrigerated compartment would come out cold, but it's tap temperature. Second, the water shoots out with so much force that if you have a glass filled with ice(because the water doesn't come out cold), it will splash all over the floor if you're not careful. Yes, the left door tends to close too quickly and the right door has a notch preventing it from closing all the way unless you press it all the way closed, but I consider that just a quirk. There seems to be more room in the refrigerator portion than the freezer, but maybe that's my imagination. All in all, we are happy, but wish the water came out colder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY LG FRIG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the double freezer drawers, the fingerprint proof stainless, and the ice maker. blows away Samsung frig.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last refrigerator was wonderful and it pained me to replace it but the condenser went and the repair would be too expensive. This was the most similar refrigerator I could find. It was considerably smaller and had fewer features than its predecessor. But this was what was in the market so we settled for this one. I like the look of it. I like the fact that the ice maker is enclosed in the door and doesn’t eat up room in the refrigerator, especially since we downsized. I like being able to get water and ice without opening the refrigerator but I don’t like that there is no night light to see the control panel I. The dark and the water dispenser is too far away from the trigger to use the glads to depress it. One must use their hand to dispense water. The ice will dispense just fine though. The lighting in this model is unremarkable. It doesn’t hold a candle to the previous model. There’s one small light towards front center. So there are a lot of shadows inside. It takes up almost the same amount of space my last refrigerator used, but it’s 3 cu. feet smaller. Overall, it’s a refrigerator, it keeps food cold and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 1 out of 5 stars

    Best Buy won't stand behind this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved frigde and it works great. However, the left door is missing a stopper and Best Buy WILL NOT fix it. They are telling me I need to go back the manufacturer! Worst part is, I pay for the (not so) Total Tech Program with is pretty much worthless these days. So $2000 investment and Best Buy won't stand behind it. Hey, Best Buy, that's a great way to lose market Share! I recommend the item, just go buy it somewhere else.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Daniel. Thank you for reaching out. We understand the importance of having your LG Refrigerator (LMXS28626S) model arrive complete and fully functional, and we appreciate you sharing what happened with the missing door stopper and the difficulty you’ve had with Best Buy’s support. We want to help you get your refrigerator set up exactly as it should be.

      One helpful step you can try is checking the hinge area on the left door to confirm whether the stopper may have shifted during transport. Occasionally, the stopper can be tucked under the hinge cover or packaging material. You can also review product details and parts information here:  https://www.lg.com/us/support/product/lg-LMXS28626S. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the the storage and shape of ice Nice stainless , nice have 2 freezer draws and French doors are the best

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Would not purchase had I known

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right hand side of the door does not have much suction. The depth is too long, and sticks out further than the kitchen cabinet and the previous refrigerator. I can’t really say the finger print is smudge proof or cleans as well as my old one did. My sister has a LG and hers broke after 4 years and she has been waiting for repair & without hers for over 18 days now. The only thing I like about this fridge is the double freezers and the little sound it makes when the door is open for too long.I would rather have my old one fridge again, but they no longer make it! Also they want you to think the purchase date is 7/9 but the item was back ordered and took possession on August 13, 2022.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Storage space

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good, no loud sounds, have a lot of spaces and working very well for us

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Perfect for us, but small icemaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar to my previous refrigerator, which was 12 years old and cost lots more than this one. Only negative is that the icemaker is very small. Fortunately we have an extra frig/freezer that produces cubes. This frig is well lit, has light doors and glass shelves. Easy pull freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what we expected. Spacious, good for being adjustable, love the two drawers for the freezer. The best part for my wife though, the ice and water in the door! She gets ice water all day! We got the installation and it was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this fridge. Iam enjoying it very much. Luv the ice maker. Storage and everything about it. Thank u so much

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    so far great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after using Samsung fridge for 5 years. I was try of ice build up inside. so I purchased this one. its great and I love the ice maker in the door. more room for inside. But I gave 4 stars. reason for that door with ice maker closes so hard every time you let it go. you have to close it slowly not the slam it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Plenty of space but I think it could use more space on the bottom two drawers that act as the freezer but that’s my opinion coming from a side by side fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and holds a lot of food and you can organize easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access and spacious.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two side by side doors with deep shelves is exactly what we need along with the filtered water and ice maker. We have more easy access for the items we use the most often. The two draw freezer works well for our needs.

    I would recommend this to a friend