Customer Ratings & Reviews

This LG Refrigerator has exceeded our expectations. It has plenty of space in the refrigerator, and the two freezer drawers help to keep the freezer organized. The folding shelf in the refrigerator is very handy when space is needed for taller items. It is extremely quiet compared to our old side-by-side refrigerator. The fingerprint resistant exterior works great and is very easy to keep clean. All that and it looks great too!

This replaces a side by side made in 2004. Features I like: Wide removable door shelves. I can put tall bottles of sauces and such in the shelves to free up space on the main shelves. I may lose a little depth of the main shelves, but I don't have to reach far in the back to find stuff. Removable means I can take them out to clean easily. Door open notice (Dad Alarm). The unit will chime if the door is left open too long and this works for the freezer drawers also. I call it the Dad Alarm because I have left the door open one the old fridge a few times. Two freezer drawers. Fantastic! Things kept falling out on the side by side. Having two drawers means I don't have to dig very far down to find what I need. Things I don't like: Small ice maker capacity. The capacity of the ice maker in the door is really small. The cubes are smaller than the standard crescent style so they can pack the hopper well. They look a bit like pyramids with a base 1" by 1.5". But because the hopper has to fit the door, the amount of ice it can store is limited. They include a bin for ice in the top freezer drawer, but that is another step you have to go through. We go through a lot of ice in a day, so our situation is unusual. Set shelf positions. In my old side by side, the shelves could be positioned at about 1 inch increments. I miss that flexibility. In this fridge, there are only four positions. The split shelf is nice. Don't have to dedicate a full shelf for tall items. But there are a few times that need about a half inch clearance and I can't do that with this unit. Overall, I am pleased with the unit.

Great refrigerator. Water and ice dispenser is nice and tall to fill water bottles. The refrigerator portion is large and flexible. It's easier to keep the freezer organized with the two drawers. The ice reservoir is small. If you use a lot of ice, you'll want another source of ice or will want to store ice in the freezer. It's just two of us and it serves us well.

I’ve had this product for just since July of 23 and absolutely love it. My only concern is sometimes the ice cubes in the ice maker get stuck on the sides away from the dispenser and you have to tap it a few times to get the ice to fall. Still makes quality ice, but just a small annoyance.

Love this refrigerator! I tend to use quite a lot of ice, so I was worried about such a small ice maker, but it actually holds quite a bit and I never ran out. That said, we are only two people. The two level freezer is a great innovation. The unit looks nice and is quiet. Overall, a great purchase!

This fridge is very spacious and versatile. Ice maker is a life saver and we love how quiet the fridge it!

We love the roominess of this refrigerator! We now have extra space to spare! The freezer space is great, too. We love the double drawer feature; we no longer have to dig through the freezer, to find what we are looking for. This refrigerator is also very quiet; I can't tell when it is running. So far, we have no complaints! It is perfect for our needs!

Pretty, but that's about it. Usable space inside is lacking. I though I would like the French door style, but the depth of the refrigerator makes reaching items nearly impossible letting the back items to rot. The dual freezers are also just okay. Better than one huge trough freezer but still have to dig around to find things. Honestly I feel like Goldilocks looking for the "just right" refrigerator. Still searching

Absolutely love this fridge. So much room to fit all our food stored in various sized containers. The separate freezer drawers come in handy to keep raw and cooked foods separated. This is a very recent purchase but so far so good!

Works as expected. Nice and quiet. Ice and water in the door work well. Lots of space.

I've had this fridge for about 10 months now and have no real issues with it. LG customer support isn't the best, but they were able to talk me through a reattaching a loose wire that was causing ice dispenser to malfunction shortly after delivery and everything's been perfect since. It looks great, has plenty of space, and runs very well. You wouldn't regret buying this fridge.

We had this refrigerator installed first week in April. We love it! Cooling on both fridge and freezer drawers work fantastically with no condensation buildup. Water and ice flow well into glasses and water bottles. It's quiet and well balanced.

Got this new refrigerator from Bestbuy. There was a small dent on the bottom freezer drawer and bestbuy promptly replaced. Refrigerator works great so far, it’s only been couple of weeks now. Couple of things could have been better: The bottom most freezer drawer doesn’t have a light. The right side door does not close automatically when you give a light push compared to the left door.Other than that love all other features especially spacing on left door due to the ice maker consuming less space, the fact that the first freezer compartment can be adjusted to make it refrigerator and notifications on your mobile app if the door was left open. Overall we felt it’s a good purchase and serves well for our family.

Another BEST at our favorite! A smart refrigerator certainly gets an excellent rating, The doubles/the doors and the freezer components / add ease of access and storage and appearance. Our timing of purchase during the Thanksgiving week was ideal in pricing savings. Our young dynamic Bruce S was super in warranty and installation guidance and financing options.

This offers a ton of space. The dual freezer compartments are the perfect amount of room. The only downfall is the ice maker is very small however with the ice chest in the first freezer compartment you can store ice over time. overall a great purchase.

This is an excellent refrigerator with tons of space! The two separate drawers for the freezer makes organization and access easy! I love the ThinkQ app and features it will definitely help to keep this refrigerator properly maintained. Another excellent product from LG

Very attractive appliance. Huge storage spaces. Very quiet operation. I love everything about this refrigerator

Great refrigerator but ice maker often freezes up on one side so it runs out of ice even though the right side is full of ice. Have to empty it out and start over. Ice maker thin design is a 5, but performance a 2 star. . Haven’t used the remote feature

We have another similar LG refrigerator (which we love and have had for over a year) that has just one large freezer draw instead of the two that this new one has. We like both versions but the new one with two freezer drawers is a bit better when it comes to organizing the items in the freezer. So happy to have this new LG to replace the failing GE unit we had before.

Very nice fridge. Good space inside and the double drawer freezer is great for keeping things organized. Truly fingerprint proof which is wonderful. It is extremely quiet except when making ice, which is quite normal.