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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1610 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,610 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very quiet with a good amount of space but I don't like it as much as the15yr old Maytag that it replaced. I think its the configuration of the shelves but I have no complaints. the ice maker is very quiet, much better than the Maytag. The shelves on the doors can't be adjusted. I guess that could be a negative but I knew about it before I purchased it so I can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery is great, Customer service not so much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario and the delivery crew are awesome. Best Buy taking more than 3 weeks to refund the purchase is ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this refrigerator on Friday and I love it. There is a lot of room in the refrigerator part. The ice maker makes less ice than the other one we had but we are dumping ice in the freezer bin provided to build up a stock of ice. The delivery guys were great. They had us up and running in 45 minutes. I would recommend Best Buy and this refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why did I buy another LG refrigerator?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a LG refrigerator that looks just like this one. I had it for seven years when the compressor went out it was still under warranty but I have to pay for the service which is $800 so I decide to buy a new refrigerator. I kind of regret it. I wish I would’ve spent $800 to repair my old one. This new one doesn’t seem as good as my last one. I lost a lot of good features. This icemaker is a lot smaller than my last one. The water filter is a LG 1000 and the water doesn’t taste as good as my last one which used LG 800. hopefully it will last a lifetime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Smart Buy . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room in the refrigerator and the ability to adjust shelving as needed. Drawer compartments are perfectly sized - fruit and vegetable drawers are very spacious. The large, double width refrigerator drawer is perfect for storing meats, deli meats, and cheeses. The two freezer pull out drawers help to organize frozen items and allow for quick, easy access. The only shortcoming of the unit is that the ice storage compartment is rather small and cannot hold much ice. LG products are number one in our household and have proven their reliability by their consistent performance and longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good, ice maker improvements needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements needed in ice maker. Loud water sound when water is filling for ice maker and chucks of ice splatters when dispensing ice. Lots of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect family fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a the perfect fridge for me and my family. Very spacious, quick in making ice, and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and performs even better. I love the space inside that results from the inside door ice machine. I’m only giving it 4stars because I wish the freezer produced ice too — not just provide a tray for dumping the ice into.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest refrigerator I have ever owned. I love the French doors - very roomy and lots of bins for storage space. The double lower level freezer compartments are great. No digging through a deep drawer to find something. Tall ice and water dispenser area for pitchers and deep containers.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in fridge, freezer drawers ok. Bottom freezer drawer does not light up! Ice maker doesn’t keep up with our 3 person family. I bought ice bin to stock up on ice. Overall, happy with the fridge and Best Buy was terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG refrigerator. It's spacious and quite. I love that I can monitor it when I'm away from home because I travel alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Large Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is great! Love the deli drawer. My last LG had a door in door that I don't miss. The large storage on the inside of the door makes up for it. Freezer is perfect and my son loves the tall ice/water dispenser. I paid less for this than the last one and I like it better. Winner!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Bad ice maker right out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ice maker was defective from day one and had to be immediately replaced (free under warranty), I don't particularly care for the fact that there is no light for the very bottom freezer drawer and the right side deli drawer cannot be accessed without both fridge doors being open (the flap for the left door seal obstructs the drawer from being fully opened unless both doors are open). The water filter is easier to change than our Samsung was. Overall we still like this fridge so far, we've owned it for about a month so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious!! Plenty of space and drawers, bright on inside and not as noisy as my old fridge. The only thing I am not pleased with is there is not a light on the outside door where the water and ice dispenser is located so makes it hard to see when filling up water during the night. Wish it had a light there!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected, the dual freezer drawers are convenient and the refrigeration space is well planned

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with how big it is and how much it holds

    I would recommend this to a friend
  • Cons mentioned:
    Door design, Ice maker performance

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this refrigerator is extremely roomy. The only complaints we have are: 1. The items in the doors rattle and fall when you close the doors, and 2. The ice maker doesn’t produce enough ice for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Our last one the ice machine took up so much space. This one is the same size with more room because the ice is in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the ice maker is built into the door and not inside the refrigerator taking up room. The bottom drawers have a self closing hinge which is a plus cause you don’t want to trip over an open bottom drawer when your putting groceries away. Smart ThinQ app is a plus, the LED lighting is nice and pleasant on the eyes. The chime will keep reminding you one of the doors is opened, wish you could customize the chime. Some people talk about the noise level after being opened but to be honest I don’t really think it’s a loud or annoying sound. You have to be really close to the refrigerator to hear the compressor turn on to the next cycle. You must really want to find a reason to hate the LG refrigerator. Just wish it could hold a little more ice cause it will finish quickly, but it’s better than the faulty design from the other refrigerators. Overall a pretty good refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After limping along for a few years with an old refrigerator, this Model is just what we were looking for! It is roomy and works great. I also want to add how professional the delivery guys were. Thank you.

    I would recommend this to a friend