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Customer Ratings & Reviews

$1,899.99
Save $1,600
Comp. Value: $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1619 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,619 reviews
  • Rated 5 out of 5 stars

    Modern design and multiple cooling options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra drawer and the horizontal split of frizzier and fridge. That way the most frequently used foods are higher and accessible easily. The only problem I have is that the water filter let’s an unpleasant taste compared to other filters such as betta or integrated filter systems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and performs even better. I love the space inside that results from the inside door ice machine. I’m only giving it 4stars because I wish the freezer produced ice too — not just provide a tray for dumping the ice into.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good, ice maker improvements needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements needed in ice maker. Loud water sound when water is filling for ice maker and chucks of ice splatters when dispensing ice. Lots of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in fridge, freezer drawers ok. Bottom freezer drawer does not light up! Ice maker doesn’t keep up with our 3 person family. I bought ice bin to stock up on ice. Overall, happy with the fridge and Best Buy was terrific!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest refrigerator I have ever owned. I love the French doors - very roomy and lots of bins for storage space. The double lower level freezer compartments are great. No digging through a deep drawer to find something. Tall ice and water dispenser area for pitchers and deep containers.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great Refrigerator Except…. You

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great, but it took 3 different deliveries and as many techs to get the ice maker and water dispenser working.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious!! Plenty of space and drawers, bright on inside and not as noisy as my old fridge. The only thing I am not pleased with is there is not a light on the outside door where the water and ice dispenser is located so makes it hard to see when filling up water during the night. Wish it had a light there!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Smart Buy . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room in the refrigerator and the ability to adjust shelving as needed. Drawer compartments are perfectly sized - fruit and vegetable drawers are very spacious. The large, double width refrigerator drawer is perfect for storing meats, deli meats, and cheeses. The two freezer pull out drawers help to organize frozen items and allow for quick, easy access. The only shortcoming of the unit is that the ice storage compartment is rather small and cannot hold much ice. LG products are number one in our household and have proven their reliability by their consistent performance and longevity.

    I would recommend this to a friend
  • Cons mentioned:
    Door design, Ice maker performance

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this refrigerator is extremely roomy. The only complaints we have are: 1. The items in the doors rattle and fall when you close the doors, and 2. The ice maker doesn’t produce enough ice for our family.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the ice maker is built into the door and not inside the refrigerator taking up room. The bottom drawers have a self closing hinge which is a plus cause you don’t want to trip over an open bottom drawer when your putting groceries away. Smart ThinQ app is a plus, the LED lighting is nice and pleasant on the eyes. The chime will keep reminding you one of the doors is opened, wish you could customize the chime. Some people talk about the noise level after being opened but to be honest I don’t really think it’s a loud or annoying sound. You have to be really close to the refrigerator to hear the compressor turn on to the next cycle. You must really want to find a reason to hate the LG refrigerator. Just wish it could hold a little more ice cause it will finish quickly, but it’s better than the faulty design from the other refrigerators. Overall a pretty good refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Beautiful Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is spacious and gorgeous! The design is very sleek. Only downside is the small ice maker. It allows for more space in the frig, but it doesn't hold a lot of ice. If we have a gathering we have to buy bags of ice to accommodate everyone's needs. I would still purchase this frig despite that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far loving our new refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the product long enough to know how it will stand up, but so far we love the spaciousness. The ice maker is great, and I'm surprised how much I enjoy the 1 drawer freezer. We keep the stuff we use regularly in the top drawer and the longer term items on bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is sleek and stylish. I love the design and I'm satisfied with all of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    My new LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG refrigerator. It's spacious and quite. I love that I can monitor it when I'm away from home because I travel alot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, It is of good quality, it has strong doors, it is spacious, although I would have liked a bigger freezer. The price is regular. It's pretty, it looks good in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After limping along for a few years with an old refrigerator, this Model is just what we were looking for! It is roomy and works great. I also want to add how professional the delivery guys were. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I have ever owned! Lots of space and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge lots of space love the freezer. Left door closes a bit hard other than that and Installing was poor and they did not fully install correctly. Left tape on inside a did not push back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why did I buy another LG refrigerator?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a LG refrigerator that looks just like this one. I had it for seven years when the compressor went out it was still under warranty but I have to pay for the service which is $800 so I decide to buy a new refrigerator. I kind of regret it. I wish I would’ve spent $800 to repair my old one. This new one doesn’t seem as good as my last one. I lost a lot of good features. This icemaker is a lot smaller than my last one. The water filter is a LG 1000 and the water doesn’t taste as good as my last one which used LG 800. hopefully it will last a lifetime.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well organized interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle tall containers organize fruits and veg in drawers separately. Separate freezer drawers . Can put items like ice cream and ice in one drawer and meats in the other. Easier to take out when needed.

    I would recommend this to a friend