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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1610 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,610 reviews
  • Rated 5 out of 5 stars

    So far loving our new refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the product long enough to know how it will stand up, but so far we love the spaciousness. The ice maker is great, and I'm surprised how much I enjoy the 1 drawer freezer. We keep the stuff we use regularly in the top drawer and the longer term items on bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, It is of good quality, it has strong doors, it is spacious, although I would have liked a bigger freezer. The price is regular. It's pretty, it looks good in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Beautiful Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is spacious and gorgeous! The design is very sleek. Only downside is the small ice maker. It allows for more space in the frig, but it doesn't hold a lot of ice. If we have a gathering we have to buy bags of ice to accommodate everyone's needs. I would still purchase this frig despite that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful of condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for an excellent condition and received a good condition one. Was told I had to take it back in order to get the right one but how should I be inconvenienced for their mistake. My husband picked up the fridge and they brought it to the car. When I checked it at home is when we realized it was the wrong one. Water dispenser did not dispense water and had to have LG come out to fix. Altogether an inconvenient experience!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, CarolineW. Thank you for sharing your experience with us regarding the delivery of your LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. We understand your inquiry and the inconvenience caused by receiving the incorrect unit condition and subsequently needing a service appointment for the water dispenser.

      We recognize the valuable time you took to coordinate the pickup and the later service call, and we appreciate your patience while we ensured the refrigerator was dispensing water correctly.

      Since the water dispenser required an in-home service, one basic check that is always helpful is to ensure the Control Lock feature on the dispenser panel is not engaged, as this will prevent the dispenser from working. If there is a padlock symbol on your display, press and hold the Lock button for 3–5 seconds to unlock the dispenser and restore function. Since a technician has already visited, the primary issue should be resolved.

      We would be happy to discuss the details regarding the initial unit condition discrepancy and any further questions you may have.
      https://www.bestbuy.com/product/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/J7G56FY4H9
      Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and review the specifics of your delivery experience.

      —Renzo LG

  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, nice space. I was able to store all of my meal prep containers with ease

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is nearly perfect. It has loads of space and customizable options. My only two gripes is that 1. It doesn’t have gallon sized door containers. I knew this going in but I didn’t realize how much I’d love to have them until now. 2. The water/ice dispenser on the door is ever too sleightly short for your longer containers. It works 99% of the time for what is needed though so both of my gripes are mainly finding flaws for my perfect fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mode;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addition to my furniture is a perfect fit. It makes the kitchen looks so good. It is spacious and I like how I can separate my frozen vegetables from my meats because of the two separate freezer drawers. Excellent buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well organized interior

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can handle tall containers organize fruits and veg in drawers separately. Separate freezer drawers . Can put items like ice cream and ice in one drawer and meats in the other. Easier to take out when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Works good with some quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works well but there is two things I do not like. The bottom freezer does not have a light and the left side fridge door closes really hard. Other then that it has worked fine for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our 4 door!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in the fridge plus it is very easy to see everything. It’s very convenient to organize the freezer with two drawers too. Ice and water dispensed outside the door saved on electricity as well. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    LG fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use a lot of ice you will need to stock up on it. The bottom freezer drawer doesn't have a light when you open it. Other then that it works well and holds a lot of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    A great design and works really well!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very quiet, cools very well, and has ample space. The placement and design seems very well thought-out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem with taste of water but was corrected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for about 6 months. I love the space and the two drawers for the freezer. They keep my freezer section more organized than one chest with a slide tray would have. Also easier to get to everything then a single chest drawer. Icemaker is a little noisy but not a problem for us. The only change I would make is to add some more lights. Only problem was when delivery person put the filter in, they did not insert it properly. This caused us to have an issue with the taste and smell of the water at first. Filter was re-inserted properly and problem corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! I’ve used it for about a month with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Lots of space in both the freezer and fridge. Ice maker and compressor super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG fridge is fantastic—there are no issues at all. It features a clean design and provides ample space for all your food storage needs. Plus, the two drawers at the bottom make it easy to organize your frozen items efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well quite spacious and beyond expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge/freezer combo. Freezer space is a little small with the two seperate doors but the fridge space is amazing and flexible to fit your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ,quiet running, plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG French door refrigerator. It performs quite nicely and according to manufacturer selling points. One of the features I most appreciate is the spacious interior. Really glad I purchased this fridge.

    I would recommend this to a friend