Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 5968400
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
I love my new refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! It has a great design. Very quiet. Lots of room inside. The 2 freezer drawers are awesome! Easy to find all your items. And it looks great!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy simply the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is superb . I love L G if you’re looking for appliances shop Best Buy. You will be glad you did.
I would recommend this to a friend - Pros mentioned:Storage space
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. It's so convenient and has lots of storage. I love the ice and water dispenser and has a double freezer.
I would recommend this to a friend - Pros mentioned:Storage space
Love the Ice maker and space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Happy wife, happy life. Very spacious and love the size of the ice maker
I would recommend this to a friend - Pros mentioned:Size
Great refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our needs. Easy to clean and the water and ice is a nice benefit.
I would recommend this to a friend Great refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Tons of space inside. Nice looking appliance
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy, our go-to for LG appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, looks like a built-in. Eleven years+ of LG application.
I would recommend this to a friend Fridge delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, clean, and damage free. It cooled off pretty quick after being installed. Geek Squad were professional, and quick to answer my questions.
I would recommend this to a friend- Pros mentioned:Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space this refrigerator has and open doors.
I would recommend this to a friend - Pros mentioned:Noise level
Big boy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to clean and not make any noise
I would recommend this to a friend I love this refrigerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is suitable for all the needs of my family, and I love it
I would recommend this to a friend- Pros mentioned:Storage space
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable....large storage...enough for big family...love it
I would recommend this to a friend I'm not sure about LG products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first LG refrigerator we have purchased. The first LG was defective. The handles wouldn't stay on. BB replaced it with another LG. 4 days later, we heard a loud noise, unsure of where it came from. An hour later, my husband opened the fridge door and found glass everywhere. The top shelf shattered for no reason. We noticed the delivery guys left all the tape on the shelf hooks, which probably caused the shelf to not be secured. Now, BB is bringing another refrigerator. If there is a problem with this one, we will be going back to a Maytag, and I will never purchase anything made by LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Refrigerator (LMXS28626S) model. We always strive to deliver exceptional quality and a smooth ownership experience, so we truly appreciate the opportunity to learn more from your feedback.
In cases where the glass shelf has shattered, it's possible that unremoved packing materials or improper shelf positioning during delivery may contribute to instability once the unit is in use. We recommend ensuring all shelf brackets and supports are securely engaged and removing any leftover tape or packaging around the shelf rails to help prevent potential shifting.
We’d love to support you further and ensure your replacement unit delivers lasting satisfaction. Please send us a private message on social media @LGUSSupport so our dedicated team can explore personalized solutions with you.
We’re here to make things right and assist however we can. ^Juvy
- Pros mentioned:Overall performance
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator for the money. I have numerous LG products so it was a no brained for me to buy an LG refrigerator as well.
I would recommend this to a friend - Cons mentioned:Ice maker performance
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is very limited doesnt make ice in a timely manner The right door doesn't close tight
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG 4-Door French Door Smart Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
- Pros mentioned:Overall performance
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are really satisfied with this refrigerator.
I would recommend this to a friend - Pros mentioned:Overall performance
I love my new fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, good capacity and great design. It looks very fancy in my kitchen.
I would recommend this to a friend - Pros mentioned:Size
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, and size. Great size for purchase amount
I would recommend this to a friend - Pros mentioned:Storage space
very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying my new fridge with all of the drawers and shelves Thanks
I would recommend this to a friend Junk , do not buy! LG repair super slow to service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! We’ve only had this fridge for less than a year and the compressor already had an issue and then now goes out again within the 2nd year. LG repair technicians are super slow (limited technicians available) both times to come in to repair so now our food will be wasted and we won’t have a refrigerator for multiple days because the technician will take 5 days to come in. Will never buy LG refrigerator again! Freezer space also very limited. I wish Best Buy sales person didn’t recommend this fridge in the first place.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer
