Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 5968400
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
Defective fridge and horible Best Buy service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge and after Best Buy hooked it up the water would not work so they ordered us a replacement. Second one also had the same issue. Called Best Buy and it took almost 2 hours for them to tell us to do everything their installers already tried. They said we had to cal LG to have a tech out. Called LG and they made us do the same run around for an hour trying to fix it. They then said “you need to call Best Buy to have someone come fix it”. After that waist of 3 hours we ordered a fridge from another big box store and told Best Buy to pick this one up. The other Big box store was amazing. Fridge was install in 2 days. Worked great. Delivery crew walked us through everything like it was a new car. Next day Best Buy picked up the other one. You will see what they did to our door with no attempt to do anything about it. In fact during install, they did everything possible to not have to remove the doors on the fridge. Tried to take our screen door and patio door apart instead of just doing it right like the other company did. Very poor customer service, delivery service and I still have a large sum of money that needs to be taken off my card. Definitely shop the competition if anything just for better customer service and delivery crews that will respect your home.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brian. Thank you for sharing your experience with us. We understand your concern about dealing with both the water issue on your LG Refrigerator (LMXS28626S) model's fridge and the run-around with the service teams.
We always aim to provide high-quality products and top-notch service, and ensure a smooth experience. We want to assist you in resolving the issues, even though you've already moved forward with a new fridge. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. To make sure we address your concerns and get your account properly handled, please send us a private message on social media @LGUSSupport. We’ll look into the details of the service and work with you on the financial aspect to ensure everything is squared away. ^Juvy
- Pros mentioned:Storage space
Love the Ice maker and space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Happy wife, happy life. Very spacious and love the size of the ice maker
I would recommend this to a friend Lg refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG new refrigerator is excellent. My kids love their each section and the freezer. I recommend it to my friend . She's very excited. I love it thank you
I would recommend this to a friend- Pros mentioned:Size
Great refrigerator for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for our needs. Easy to clean and the water and ice is a nice benefit.
I would recommend this to a friend Great refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Tons of space inside. Nice looking appliance
I would recommend this to a friendVery good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY NEW REFRIGERATOR thank you best buy.....
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy, our go-to for LG appliances.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, looks like a built-in. Eleven years+ of LG application.
I would recommend this to a friend - Pros mentioned:Storage space
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable....large storage...enough for big family...love it
I would recommend this to a friend - Pros mentioned:Size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space this refrigerator has and open doors.
I would recommend this to a friend I love this refrigerate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is suitable for all the needs of my family, and I love it
I would recommend this to a friend- Pros mentioned:Noise level
Big boy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to clean and not make any noise
I would recommend this to a friend Fridge delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice, clean, and damage free. It cooled off pretty quick after being installed. Geek Squad were professional, and quick to answer my questions.
I would recommend this to a friend- Pros mentioned:Overall performance
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator for the money. I have numerous LG products so it was a no brained for me to buy an LG refrigerator as well.
I would recommend this to a friend - Pros mentioned:Storage space
very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying my new fridge with all of the drawers and shelves Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
I love my new fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, good capacity and great design. It looks very fancy in my kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are really satisfied with this refrigerator.
I would recommend this to a friend - Pros mentioned:Size
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, and size. Great size for purchase amount
I would recommend this to a friend - Cons mentioned:Ice maker performance
My fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is very limited doesnt make ice in a timely manner The right door doesn't close tight
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG 4-Door French Door Smart Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
- Pros mentioned:Overall performance
Love my fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues it dose what it’s supposed to do and it looks real nice in the kitchen I’m so far a satisfied customer
I would recommend this to a friend Love Is An Understatement!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am borderline obsessed with our fridge as it is everything we wanted and more. We purchased it from the BestBuy outlet in Ocoee. The fridge was delivered and set up within our delivery time and date window.
I would recommend this to a friend
