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Customer Ratings & Reviews

$1,899.99
Save $1,600
Comp. Value: $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1619 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,619 reviews
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good product so far. The door had a ding and was completely replaced in a timely fashion. Very good service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick , easy process for order . Picked up new fridge at local store . Had 3 guys help load , hookup & install no problem . Works great , looks great . Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator the size and features. I like the glass shelves inside that they are large and wide so items don't fall behind or down to next shelf. I like the ice maker doesn't take up the entire left side. I thought that the ice when full would automatically drop to freezer ice tray below but it doesn't. I don't like that there is not a light in the bottom freezer drawer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my previous LG after only four years of service, but I suppose any fridge is disposable now a days. For the money, this one had the most space and LG will warranty the compressor for ten years IF - and pay attention - IF you register it. (I failed to register the last one and had to eat it). Only four stars because it doesn't have a large ice maker. Ok for normal home use, but not if you have company. I would have liked a larger ice maker, or a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is nice looking. It keeps the food in the refrigerator and freezer at desired temperatures. The ice maker and cold water work well. It is quiet. Refrigerator and freezer sections are roomy. I like having the 2 separate freezer drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Loving my Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is spacious and most of all quiet! The one it replaced was a name brand that was so loud this LG you can’t hear. Even the door alarm is pleasant. Plenty of room and shelves are adjustable. So happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Great LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for 2 Weeks. This is the first time I have had a LG product. Everything is working fine we are very happy. The great part of the unit is the space. Their is so much room in the refrigerator I can find anything quickly. It is nice having 2 freezer trays, it keeps everything organized and very easy to find. The only issue is the right refrigerator door does not close automatically, but this is the design of all LG units French Door Units. It is not a major problem. Nice that there is a beeper noise when any of the doors are left open. Their were some reviews that the ice maker in the door was limited on ice making. I find that not true I have more I than I can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spaces between each shelves provide plenty of room. The drawers also offer plenty of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly great design, but poor quality engineering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG refrigerator. It so much easier to locate our food products at a glance. Wonderful design. And the frozen food drawers are so convenient to use. Unfortunately just 2 months after our LG purchase our water and ice dispenser malfunctioned. It would have been acceptable if it simply stopped working. Unfortunately it shot water full blast and ice cubes from the dispenser non-stop onto our kitchen oak floor. In order to stop it we had to shut off the water feed to the refrigerator. Also had to disconnect the ice maker and remove the ice bin. Thank goodness we were at home when it occurred, otherwise it would have flooded our house. It was truly a nightmare. Best Buy was responsive and sent out their' team and they fixed the problem, They said it was a faulty sensor. We are happy now that it is fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator met our needs. It had little to no imperfections and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Large fridge, average freezer (sizes)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an aging side by side with this. The refrigerator is bright on the inside, nice even lighting to see all the food. Lots of space and all easy to reach. Storage bins are well laid out and adjustable cooling for each. Freezer is nice but just average. Because the refrigerator is so large, it does take up space that limits the freezer size. Perfect for us as we have an extra freezer, but something to consider if it's your only one. Ice and water delivery is basic cube/crushed/water. Ice cubes are smaller than other makers, a plus for us, but again, something to consider if you like large cubes. Water capacity is a bit on the small size. I get about 16 oz of cold water before it runs out. Overall, we are completely satisfied with our purchase. LG products have become our go to brand as they seem to have a higher quality to them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 4 out of 5 stars

    Very nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really have too many issues with this refrigerator. It works and looks really good. My only complaint is that you have to open both doors to get in the deli drawer. That really is a minor complaint. It seems to have a lot of space. I also like that it has two freezer drawers. This keeps from piling thinks up in one big drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good Refrigerator so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good cooling foods. The freezer storage could be a bit larger. Overall I think this was a good purchase. It is quiet when running and I like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a side-by-side because they are just a pain to get in and out of. This refrigerator is well designed and loaded with features! The doors open up wide enough to allow easy access to the entire compartment even if you only open one side. On the inside the drawers and shelves are good quality, easy to adjust and offer plenty of space and configuration options. The ice maker is neatly tucked inside the left door and does not take away from any of the space inside the fridge. The freezer has plenty of room and has dividers and a drawer so you don't have items "buried" at the bottom unseen. The ice/water dispenser functions on the front are easy to use and offer plenty of room to fill cups, glasses or drink bottles. Plus you can't beat the quality of an LG product!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Decent fridge; couple inconveniences

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, this fridge is decent. It cools and is roomy. The couple of drawbacks are the doors are kind of clunky; like they don't really shut all that smooth. The other is when getting ice or water, you have to press the button twice it seems. For example, i want ice and the selector is on water, I have to press ice button to activate the control button and then ice again in order for it to switch. Same vice versa with water, have to press it once to activate the panel and then again to switch it. Not a big deal breaker, but a little inconvenient. This is my first side by side with the freezer drawers, so maybe the door closing is normal on this type. All in all, I do like the fridge, I don't LOVE the fridge. Looks nice, dings real easy. Love the space it has compared to a side by side. Ice bin is small, but I think that was expected with the type of ice bin it has.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    LG: Like Gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in, we really like our LG Refrigerator. The extra freezer door is a brilliant idea that saves time and promotes better organization. The fingerprint-free coating seems to be living up to its name. The redesigned water/ice dispenser is a big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space, Temperature control

    Rated 5 out of 5 stars

    New LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had LG Refrig for about two weeks. It is working very well. It is quiet, roomy, keeps food in freezer at excellent temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent. Very spacious and the organization is very functional

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great Refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely roomy with large door shelves. We have had it installed for 1 week now, and it remains very quiet to operate. The doors are well balanced, easy to open and close, which we were worried about when purchasing because of the icemaker being inside the left top door. Although the capacity for ice is relatively small, it is perfect for us and if we anticipate a larger need, the compartment is very easy to pop out so with a little planning, it is easy to fill several bags of ice within a day or two. All in all, extremely pleased with our purchase, would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liking our new 27.8 4door French door refrigerato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the capacity and features of this.refrigerator. It replaces a 13 year old LG French door that finally stopped freezing and was getting a bit loud. At the one month mark, this is a good unit and was available for delivery when we needed it. The “linear compressor “ issues of the past prompted us to get LG’s 3 year extended warranty which actually extends the coverage to four years total, commencing AFTER the initial one year ends. Considering the cost of modern refrigerators and the rampant inflation rate, seems a good investment for peace of mind.

    I would recommend this to a friend