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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1915 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,915 reviews
  • Rated 5 out of 5 stars

    Big and easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I was having a tough time deciding on a refrigerator but I’m glad I got this particular one is really big and freezer is just right it cleans easily the instruction say you have to empty the ice maker twice before you use the actual ice but in reality is more like 5 time to get the after taste out of the water same goes for the water dispenser but other than that is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was great but when I unboxed it it had two dents on the door so make sure you inspect before leaving the store great for the price can't go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator silver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I picked this refrigerator enter looking at several other. The salesman was very helpful. This is the best product . My money is well spent!!. Amen

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Great Bang for your buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a previous LG model, LG always provides the best value and Best Buy is the best place to buy from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very nice looking refrigerator it works perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and excellent service we all enjoy and use this refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our new LG refrigerator. Lots of room and two freezer compartments for flexibility. Instant water and ice for all the athletes in the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good looking but performance is bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new refrigerator in December 2018 after my 5 years of LG refrigerator stop working. Now, in April 2020, it does not work properly anymore. I needed to buy very quickly a new freezer in order to avoid my meats went bad. The ice maker is not making ice, the freezer does not freeze anymore and the refrigerator does not bring the set temperature. I have to repair it or buy a new one. Especially now during Covid-19 restrictions is a bad time and something like that to be broken. I am very upset!.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry that your fridge is not working properly.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you.We will make sure that we can send out a technician that is healthy and safe.We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the purchase was for a Model Home and the appliance is well received in the upgraded gourmet kitchen by potential customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right one. Excellent quality. Just loved it. Always likes to shop at Best Buy. LG has always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am really liking my 4 door LG refrigerator freez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my LG refrigerator freeze so far. It keeps my refrigerator contents at a good temperature and the freezer keeps my freezer items very good.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Modern and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. It’s so spacious. Easy to clean and everyone who comes to my house has to compliment it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator, everything came as expected.. and hopefully it will hold up for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy simply the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is superb . I love L G if you’re looking for appliances shop Best Buy. You will be glad you did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Small ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having to make sure that you close the doors with force because they tend to stay open. The ice maker is small. I’ve been having to buy bagged ice because the production of ice is small and slow even when using the ice plus option. I have a family of 5 and if we use ice for lunch …. For dinner only 1-2 of us will get ice from the maker before it’s empty. I would recommend they make the ice maker bigger to make the fridge worth the investment.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Clare. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We appreciate your feedback regarding the doors and the size of the ice maker. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, as it helps us identify areas for improvement in our products. We understand your desire for a larger ice maker to accommodate the needs of your family. If you have any further concerns or would like to discuss this matter, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products. ^Juvy LG

  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience at Best Buy - good selection of refrigerators. Knowledgeable sakesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, our go-to for LG appliances.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, looks like a built-in. Eleven years+ of LG application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice smart features. Filtered water comes out very good. Nice over features and the app is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving my new refrigerator. I’ve had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first stainless appliance and I love it. The 2 freezer doors make it easier to organize items.

    I would recommend this to a friend
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