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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness of the 27 Cu. Ft. InstaView French Door-in-Door Refrigerator, with many mentioning that it has a lot of space for storing food and drinks. The door-in-door feature is also well-received, with customers finding it convenient for quick access to frequently used items. The ice maker is another popular feature, with customers noting that it works great. However, there are a few concerns about noise, with some customers reporting that the compressor is making strange noises.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-290 of 290 reviews
  • Rated 2 out of 5 stars

    Wouldn’t get very cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if the temperature would get better.. Looks very nice ..

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Died after 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge literally died after 2 weeks! I really liked it until then though

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 1 out of 5 stars

    Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator not hooked up water filter must be installed

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic exceptional service from BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator on June 30 and they quickly delivered it on Monday. I want to heap praise on the BestBuy work crew that delivered the fridge. It was a hot day (> 90 degrees) and these guys carried the heavy fridge up a hill to get it through our patio doors (so as not to go up a long flight of stairs). At no time did they even tilt the fridge sideways (like a coffin). It was amazing watching these guys perform their magic. Truly a fantastic crew. The fridge itself is huge. Has lots of freezer space, can stack 10 pizzas in the lower bin with room to spare. The fridge is really quiet and energy efficient, considering the size. I am very happy with the purchase and grateful to the BestBuy employees for the work they did getting the fridge in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge and quiet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a similar sized LG French door refrigerator that was 14 years old and working fine, but we wanted a newer model since ours has a dent in the door. I don’t care about water or ice in the front door as you give up valuable space. My old LG was the exact same dimensions. We just got it and it is so quiet you can’t tell it is running. The see through door gimmick is nice, but the ability to just open the outer door to get at the basics is great. There is a few less positions to adjust the height of the shelves, but there is plenty of space. The door shelves are huge so a lot can be kept on the doors. The freezer section is very practical and has plenty of space as well. My old LG had horrible way of closing the French doors and seals, they have improved this model and the door closes nicely and seals well. The LED lighting lights up the interior very well. I hope to get 14+ years out of this one like my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good temperature control, very spacious, good usable space, and looks good. Good Choice

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Just as described- looks and works excellent and very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge overall for our family of 3. Always have more than enough room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refregerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality great product. Works perfect and looks amazing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this crap . Mother board and fuse burnt up in 2 months . Independent repairman said to watchout for compressor in 3yrs

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG