Customer Ratings & Reviews

Buying this amazing refrigerator from Best Buy was one of the best decisions I have ever made! This is a beautifully designed, fantastically functional refrigerator that has greatly improved our lives. This is a dream refrigerator, with the extra space and features we really need. It is so much better than our previous refrigerator that I can hardly believe it. We saved a small fortune by buying it at Best Buy.

Beautiful large capacity fridge. Love the drink access door, and the additional freezer/fridge drawer. The designer ice is very cool.

The refrigerator is working really great, one thing more important for me it doesn’t make noise, working very smooth. I am very happy with this refrigerator.

Awesome LG Refrigerator! Great capacity! Huge main freezer, excellent flex drawer,and the door in door works great. On top of all that, it makes cool iceballs. We really love it.

So far we are really liking this refrigerator. We’ve only had it about a month. It large enough and we have six people in our house. The double ice maker with regular ice and the craft ice is good. For the high price it should be great. Now hopefully it last 12-15 years.

Delivered on time and with great care. It took them about 30 min and another 10 to 15 min giving us instructions on how to use the product. We love this fridge, but it did take a bit longer than expected to make the ice...almost 2 days before we got enough ice to fill any glass full. The que balls (what I call the huge round ice balls) are a cool feature and we all fight to get them. The depth of the fridge is the selling feature for us

I absolutely love this refrigerator! Its large capacity is perfect for my family of 5. As other reviewers have mentioned, the ice seems to run out quickly with a larger family, but the ice accelerator feature allows us to make a lot of ice and bag it as needed. The shelves are deep and we have not had any issues with items in the back freezing, which has happened with each of my prior refrigerators. We almost went with a different brand and the Best Buy Sales Associate recommended this one instead. I'm so glad she did!

So this was the first refrigerator that didn't come with our apartment or house. In our first home, it came with a refrigerator. The shelves were broken, and it was already abused from the sellers. We stayed with it as long as we could, but eventually we needed to buy. My wife complained about it until we bought new. We started saving, and in the mean time I started researching refrigerators. A buddy of mine had owned both Samsung and LG, and he'd told me while Samsung had fancy screens, LG was better at being a refrigerator. I researched them both, and at the time Samsung was cheaper. That said, LG felt like it had the quality we wanted. We talked about the features we cared about, and what we could stand to do without. We wanted the craft ice, adjustable shelves, door in door and convertible drawer. This was the cheaper freezer with craft ice we could find at the time. We've had our fridge for 2.33 years. We've never had a single issue with it, and it moved with us to a new house Almost two years ago. I will say we had ours professionally installed. Back then, Total Tech Support included free install and haul away. It costs a little extra, but I think professional install has helped ours work properly. And we got the credit card to put this purchase on it and got anout $350 back to buy a phone later that year.

Excellent refrigerator, I love the dual ice makers and the full-convert drawer

Very quite and love the big ice, the space inside is great and keeps things organized

Good refrigerator and storage capacity Nice ice maker

This is my second LG frig as my first one, we purchased in May 2020. Two plus years later the compressor went out and LG had a technician come out to replace the compressor and we think he didn't do it right so we ended up having to replace the whole frig. I took a chance because A) I love storage this frig has and B) my husband and son's love the craft ice. So, i am hoping we can enjoy this frig again but for many more years.

So far so good! The storage capacity is amazing. It runs quiet. The craft ice is fun!

This LG refrigerator is a dream compared to Samsung. So much better quality. More quality room, two ice compartments along with craft ice, and vey quiet! More money but SO worth it! We had 3 repairs in 2 years on Samsung and the last time it was not repairable!

What I love: Great size with very usable inside space. The flex drawer is great for deli and cheese as well as lunch size leftover containers. I like the dual ice feature The in door water is a good size, easy to get water bottles and even some pitchers in there. What I wish was better: The measured water feature seems cool at first, but you have to hold your glass against the paddle the whole time and if you accidently let up because you are readjusting or something it clears the measure. I wish it produced more of the craft ice. It only produces a max of 6 every 24 hours. That's enough for a one or two person household but not for a larger family who wants to use them in their water bottles. Really thou, we like this fridge a lot and would strongly recommend. Just wish those minor things were a little bit better.

The refrigerator seems to be working as advertised. We particularly like the fourth drawer capabilities and the nice cube capacities. We especially liked the low price and the very very professional home delivery we received.

We absolutely love our new refrigerator!! The door-in-door and the 4th door are my favorite features as this allows you to only open up what you need!

We bought this LG after going through the pains of ice-maker issues with Samsung. It's been only 3 months, but so far all i could say is Wow! Great size for our family and plenty of room for everything...The fact that it comes with dual ice-maker is a plus, and so far we haven't had any issues with the ice-maker as our other refrigerator. Only time will tell about reliability, but i always buy the Geeksquad protection plans to have peace of mind.

I love this refrigerator. It is very functional and works well. It took a bit to get it as Best Buy kept telling me it was on back order but now that I have it, I love it.

We really like most everything about this fridge but the icemaker. We have adults and 2 to 5 kids in the house and the icemaker cant keep up even with the accelerated ice function. The container to hold the ice is quite small which is the major reason why. We do like the convertible drawer and use it for meat and cheese storage as we already have a standup freezer. Best Buy cuetomer service has been great thus far. The first refrigerator we got had an odd taste to the water deapite flushing the system out. I contacted Best Buy and within 3 days they had a replacement out to us. On top of that, their communication during delivery was outstanding. I'd previously ordered a fridge from Lowes and they cancelled my order the day of delivery. Im sticking with BB from now on.