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Customer Ratings & Reviews

$3,499.99
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Comp. Value: $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,106 reviews
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Nice items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, love the ice maker. The middle tray love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    No regrets! Worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. Lots of room. Love the touch screen front so you can see what is inside. Exactly what I needed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Our Refrigerator Purchase & Delivery Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with Best Buy! We scheduled delivery for Friday, April 4th including the costs for delivery, installation and haul away over 3 1/2 weeks ago and there was no reason for it being rescheduled noted. We paid good money for the on time delivery and we received NO phone calls from anyone regarding any delays. Suddenly, the afternoon before delivery, we received a email notifying us that someone had canceled our April 4th delivery, making NO attempt to contact us by phone regarding our urgent need. We have been without a refrigerator now for well over 3 1/2 weeks and was depending on Best Buy to insure the on time delivery. Even though we made every effort to make sure we were ready and were told they have the refrigerator in their possession, the delivery service suddenly (the afternoon before delivery) decided to make us wait an additional week (Friday, April 11th) for their delivery without any explanation. I called Best Buy and expressed our dismay. The Escalation Department did finally call me while I was writing this review and I expressed our need and urgency to them. The Escalation Department is supposed to call us back again tomorrow to see if they can get the refrigerator delivered to us any sooner. Perhaps they should muster greater control over their delivery service department. All we can do now is wait and keep our fingers crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    LG REFRIGERATOR!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek spacious, just a beautiful functional refrigerator! I love the craft ice! I have no complaints about this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the fridge so far...it has taken a bit to get used to the new storage style since we came from a side by side before this. Personally, I think the viewing window/door is odd and not really useful for our family. I don’t love the design of the that door, accessing stuff stored in the door from inside the fridge is annoying. The doors don’t stay open very well which can be annoying and the door open alarm goes off way to quick. Other than that it’s fantastic. Love the flex drawer and the two ice makers, both features were mainly what we were looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Well Designed Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a well thought out refrigerator. At first I thought the door within a door was gimmicky - but it is one of the most convenient things about this refrigerator. It preserves the cool in the main part of the fridge even when you are opening the door within a door for most used items.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    So much room!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator. Lot's of usable, customizable space. First time with the see through window, so not sure if it will be a lot of benefit. This is our 2nd LG refrigerator and we loved the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great refrigerator, but slow ice making

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the style, lots of room inside. The only reason for a 4 rating is that it takes quite a while for the ice to be made, especially for the large bourbon ice. And stops making bourbon ice when the bottom is filled/lined….u would think it would make 2 layers, but no, only one layer of ice, so if u r having a large group of people over, u will run out of the bourbon ice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Pandemic Strong!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 6 months to create this review, and so far so good! The size is perfect for my household of 7. The middle drawer is great for items the kids often use to make their sandwiches and homemade pizzas. The depth of the fridge is so deep, I need a stool to grab what I need sometimes (I’m short). I love the wine chiller feature in the middle drawer too. If I had any complaints, it would be I wish the left side door storage shelves were bigger. With the pandemic forcing everyone to stay home, this fridge has been able to withstand constant use of opening and closing the drawers and doors and adjusting temperatures to be able to make mama a cocktail or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge horrible delivery guys .. two sets of delivery guys came and neither one of them could install the refrigerator they said it wouldn’t fit. They left it in the backyard and my boyfriend and I installed the refrigerator Best Buy definitely needs to get new delivery teams it is ridiculous

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Elegant Design & Incredible Functionality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is the "cat's meow" of refrigerators...Elegantly designed and incredibly functional. LG's engineering department did a masterful job with this model. You can fit an XL pizza box in here without breaking a sweat or sacrificing the "usual suspects". Big-box store sized pickle jar? No problem. Just flip up the convertible shelf and you are on your way. The door-in-door with InstaView is much more useful than I even imagined! All the juices, Milk, Creamer, etc. live in there for quick, out of the way, access. Craft ice is cool as heck! Very impressed and absolutely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so much room! It has so many great features and ways to organize your food! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new refrigerator did not disappoint us. Very stylish and all the features are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love the Craft Ice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge for over a month now. Love how much space it has and the craft ice is a fun addition. So far, so great for us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE MY NEW FRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ansolutely love my new fridge! There isnt anything I would change about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Door-in-Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room; the refrigerator with instaView door in door is good way to get quick items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best refrigerator ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, i love the space! I dint have to struggle with food not fitting in my fridge anymore. I love that i have 3 different types of ice now!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lot space good lighting air filter good ice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love this Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator especially after our previous refrigerator died literally 5 years after it was delivered. So instead of waiting for repair and spend 400.00 just tell us what is wrong with it and probably another 1000.00 in labor parts. It is quicker to get a new one. So we got another LG to match everything else we got five years ago. My wife loves the top draw and the space in this refrigerator. Hoping to get more than five years of use this time! Also have to say the delivery team was awesome! Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    Bigger inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! It has so much room and the craft ice option is a bonus.

    I would recommend this to a friend
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