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Customer Ratings & Reviews

Your price for this item is $3,999.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1101 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,101 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    monster fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! This thing is huge!! Tons of storage and options.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Food safety at its best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best. Plenty of room in the freezer as well as the refrigerator. The Full or convert drawer is convenient and easy to use. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The craft ice isn’t quite what I was expecting but it is still a nice feature. Tons of room and the convertible drawer may be just right with the holiday meals coming up. Hate the fact we don’t get reward points any longer. Zero incentive to just purchase from Best Buy. Had a dishwasher and garage freezer on deck but I won’t be getting it from here.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great refrigerator! Plentiful storage, the craft ice is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the full convert drawer, easy acces front panel and craft ice feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my refrigerator its great. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    ❤️ This fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge so much! We bought it last year then sold our house and failed to put in the listing that the fridge wasn’t included in the sale! We immediately went online to Best Buy so we could get another delivered the day we moved into the new house! We love the craft ice and the Instaview is super convenient! Thank you Bedt Buy and LG!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It’s spacious and convenient, while also being beautiful and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We love the Craft Ice! It is excellent for entertaining and making Old Fashions!!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    We love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped for 2 years & decided on this model if our old one conked out. We love the icemaker & iceball maker!!! The “knock, knock” lighted door is a cool feature that helps it be more economical.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best Frig Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the BEST service! As to the frig: not just beautiful, but so roomy! Love the way the frig is divided, with the middle drawer great for keeping food fresh for entertaining! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG refrigerator. The “essentials” fridge door saver is a great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    The Dog House Owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of this multifunctional refrigerator fits our lifestyle so well. Really really like the color, classy. Having cocktail ice was a bonus as well. Hoping it holds up and doesn’t have the issues with the thermostat our old LG had. It appears to be well built and we could tell changes in its design were better engineered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG fridge. Top of the line quality and well worth the price. Bundled with stove and microwave for some significant savings. It’s a beauty finger printless SS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator we have had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have our refrigerator less than 2 months, and it is working fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the lower model and lots of issues with it. This one is excellent and all features are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrig and set up was great. No so great (actually really bad) is your customer service. Call b/c I found the refrigerator at lower price at Home Depot. To date you have not adjusted the cost despite several calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife is Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to buy another LG refrigerator, nor did I want to spend over $2500. I lost both battles, but my wife is happy! The last LG refrigerator only lasted about 7 or 8 years. Hopefully this one makes it longer

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love the craft ice! Very spacious definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great is you want the biggest available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very nice and has the volume we were looking for. A lot of volume in the depth of the unit. We added additional racks to stack more items it it. The flex drawer is a great feature and the most used feature. The only wish list item would be a half shelf / split one of the large shelves in order to create room for tall items. it is not wine bottle friendly.

    I would recommend this to a friend