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Customer reviews

Rating 4.5 out of 5 stars with 126 reviews

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Page 1 Showing 1-20 of 126 reviews
  • Rated 5 out of 5 stars

    Great Fridge, but Beware of the Size

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    Posted .

    We love this fridge, but the size can be overwhelming when you get it home. Even after measuring, it appeared larger than we expected. That's not necessarily a bad thing though. When we were shopping for refrigerators, we wanted a bigger fridge than the one that we currently had. Storage space in our old fridge was always an issue. This fridge solves that problem. It's huge. We fit a ton more food in this versus our old fridge. But make sure you measure twice at home. This thing is huge. We almost had problems getting it into the kitchen because of the doors and hallways, so don't forget to measure your delivery path. Luckily, the handles were easily removed to make delivery easier. Originally, we were looking for the version of this fridge without the window, but that model wasn't available. In order to catch the sale at the time, we decided to go with this model. We're glad that we did. The window is a lot more useful than we expected. The kids love to knock and turn on the light. The door in door design is extremely useful as well. This is a feature we were definitely looking for in a fridge. It makes it very easy to get to commonly used items like milk, juice, and condiments. So far the only complaint that we have is the taste of the water. It seems like a common complaint for LG refrigerators is the taste of the filtered water. We've run a ton of water through it, but the taste remains. We want to try a different brand of filter, but can't seem to find anything but the LG branded filters. Pros: - Lots of space - Convenient door in door access - Convenient instaview glass panel - Looks great Cons: - Filtered water has a chlorine taste - Difficult to move in during delivery due to size - Non-magnetic doors - Not as fingerprint resistant as we had hoped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .

    After reviewing many refrigerators of different brands and going into different stores to physically look at them, touch them, opening doors and drawers, and compare features, we decided the LG Insta-View was the right choice for our home and needs. Once it was delivered to our home, set up, and to appropriate temperatures, we began moving our food from our old and crowded refrigerator into the new refrigerator, we knew immediately that we had made the right choice. It has plenty of room and adjustable shelves in the main section and more than plenty of room in the freezer with drawers to organize our foods and eliminate the "search and rescue" procedures that we had in our previous side by side refrigerator. We can now clearly see everything and it can remain very well organized. The outside water dispenser is great too, no more waiting for water to trickle out and fill a glass. the ice dispenser works just as well too. The most exciting and impressive feature of our new LG Insta-View refrigerator is the door in door and instant viewing feature which is great because we can now just knock on the glass door, get lighting and see exactly how much milk is left or if we need to buy and or access right in front without letting cold air escape from the rest of the refrigerator! At first we thought, why would I need it?, Now we think, why didn't we get this refrigerator sooner! All in all, we couldn't be more happier or pleased with our choice. Our family and friends like it as well and are amazed with the style and the features and always comment about how much they like it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .

    This unit replaced a 31 cu ft LG that died after 5 years. I wanted a larger capacity unit but LG doesn't make the 32 cu ft anymore. What I like-i love the door in door feature. My last fridge had this and it was a must have on the new one. The newer models also have a glass on the door that illuminates the fridge when you knock twice. It's ok but not a must have. The lowest shelf glides out. This is very handy, especially if you have larger items on this shelf. One of the half shelves has a front that retracts back. This is helpful if you need extra storage for tap items. There is room for 4 gallons of milk in the door. What I don't like-LG continues to have 3 crisper drawers. None are large enough to hold enough produce or other items. The middle drawer is rediculously small. It's a stretch to fit carrots or celery in them. I wish they made a unit larger than 30 cu ft. The stainless on this unit, as with other LG products, is very difficult to clean. You need stainless steel cleaner and even then it is pretty smeary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love this refrigerator!!

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    Posted .

    I did a lot of research before purchasing this refrigerator. To be honest after reading so many bad reviews on almost all brands, I wasn't very optimistic but I have to admit that this LG has just about everything I could ask for in a refrigerator. It fits in the same space as my much smaller side by side did. It's beautiful, not noisy at all and has tons of room & adjustable shelves for taller items. The door in door feature is very convenient too! The only thing I would change is the 3 crisper drawers are a little smaller than I'd prefer but it isn't a deal breaker for me. The freezer is huge & fits all my frozen foods with room to spare! The water & ice dispenser work great! I use the ice storage bin for extra ice & have never run out. We have had this LG for almost 2 months & so far we haven't had any mechanical issues with it. Time will tell but as of right now, I very highly recommend this LG!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cannot recommend

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    Posted .
    Owned for more than 2 years when reviewed.

    I have had the LG - 29.6 Cu. Ft. French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator for 2 1/2 years now. There are some things which I do like about it. However, so many things have gone wrong with it since I bought it that I am very dissapointed. The warning chime is barely audible. It has had multiple temperature problems. I went to Pacific to handle the problems and they sent me to LG. LG came out and didn't do anything. I have been pleading with their executive support for months now to no avail. There is currently a class action suit against LG for their failure to provide timely support. You'd think a company this big would get it together to save their reputation at least. I guess they don't care and would rather just pay out the class action settlement.

    No, I would not recommend this to a friend
  • Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Not bad but could be better

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    Posted .
    Owned for 3 weeks when reviewed.

    We looked at Samsung Smart Refrigerators and decided on LG because of compatibility with our Iphones. Note: Although you can change the settings remotely for your refrigerator, you can not monitor the actual temperature of the refrigerator. Generally we liked the layout of the LG, but the split layout of the fruit and veg bins reduced their storage capacity. We liked the ice maker although disappointed the freezer did not have one except a storage bin. Jury is still out on temperature control whereas temperatures varied 6 to 7 degrees at first. Hopefully, things will stabilize due to residue food temperatures to offset loss of cool air upon opening doors. The see through door is neat, but the temperatures in this area as noted by other people are around 40-41 degrees F while the rest of refrigerator is around 35-38 degrees F. Freezer seems to be spot on at the zero degree setting around -1 degree F.

    Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted .
    Owned for 10 months when reviewed.

    This is the best refrigerator I have purchased and bottom line I just love it. This is normal depth not the counter depth ones which are useless and not very practical. Also the glass / knock knock door is very handy to remove your day to day items like Milk, butter and juices this way you don’t have to open the entire refrigerator which makes it very efficient and convenient. Bottom line you can’t go wrong with this purchase and will absolutely love it. We looked at many refrigerators before we bought this one.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

    Posted .

    I'm an over researcher when it comes to buying anything! I read all the reviews on different sights and compare, compare, compare! I was a little concerened with the reviews because they were all "Promotional reviews"(all great) but decided I really like this one so I would take the chance. I chose this one because it doesn't look like a huge metal box! You can adjust all the shelves so large containers of OJ etc... fit easily. It's very spacious and the freezer storage is ample for my family of five. Makes ice fast and has an extra ice storage bin in the freezer to stockpile ice for all this sporting events! I first ordered the counter depth but they have to leave this one about 6-7 inches off the wall in order for the door to open so I went back and exchanged it for the standard one, much bigger same price, and it fits exactly the same but goes all the way back to the wall. I like it even more now because hey, almost 10 more cubic feet is a bonus! You won't regret purchasing this!

    I would recommend this to a friend
  • Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    So far so goid

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    Posted .
    Owned for 9 months when reviewed.

    So far so good. Concerned about compressor issues but it’s been pretty good so far. Have to really keep an eye on temperatures in case they start going the wrong direction. Other than that it’s very spacious and sleek

    Features

    Value
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large families

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    Posted .

    Very spacious and the lighting in the fridge is excellent. Having enough space in freezer for three drawers is great and a must. Front easy access door for a quick drink is awesome and my girls love tapping and seeing what their options are before they even open it. Beautiful inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .

    New fridge has been in service for a month. We replaced an old side by side. The interior is very roomy, but different from the old one. That has taken some time to adapt. I can detect a very high pitched noise almost constantly, but, for the most part, it is quiet. Ice has not been an issue, but there are only 3 of us. Milk does not seem to chill very well in the front "door in door", so it has been relocated to the interior. The knock-knock door light looks fabulous on the sales floor, but is NEVER used. Even by my gadget obsessed husband. Its like a carnival attraction when company comes over. The fridge I replaced was 18 years old and still working great. Even the ice maker. We will see if LG can live up to Kitchen Aid standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    top notch!

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    Posted .

    I've had the refrigerator for over a year. lots of room and keeps a steady temp all year. keeps fruits and vegetables fresh longer in the bins. I thought the door in door and see thru glass feature was a waste of money but I was wrong. This is a very useful feature, especially when you have 5 children! Looks great and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the size

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    Posted .

    I love the size of this fridge. I though the glass door was a gimick but now that we have it I love it. You don't feel cold air falling out when you open the glass door, but when you open the main doors you do. That should save on electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted .

    This refrigerator is amazing! So much room for everything and all shapes and sizes. I love everything about except the fingerprints. It’s not bad with just my husband and myself but after the grandkids are over there are lots of fingerprints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .

    Great refrigerator. Doesn't leave finger prints much as other stainless steal appliances.

    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Very roomy

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    Posted .
    Owned for 1 month when reviewed.

    Just bought this and absolutely love it. Fridge is very spacious and has plenty of compartments for fruit, vegetables, and meat. Only downside I've see is that it doesn't have enough room for tall items like 2 liters or milk. One of the shelves splits in half though, so we make it work. Love that the icemaker is built into the doors and not taking up space on the shelf like other fridges we looked at.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Decent fridge

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    Posted .
    Owned for 3 weeks when reviewed.

    Size of the fridge is great, only thing I don't care for is the water dispenser placement. Also the ice maker seems to be a bit on the slower side even with the ice plus setting on although we use a lot of ice. Haven't owned the fridge that long but overall im pleased with it.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    Owned for 3 weeks when reviewed.

    Very quiet, Large capacity, Enough Ice We were worried if the ice maker would be able to keep up with us as we live in Florida and go through a lot of ice. There has been no problem thus far and ice is always ready when we need it. There has been one problem with the freezer drawer handle popping of, but I believe that I finally have it secured.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very nice

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    Posted .

    Very nice! doors are a little heavy, if its not completely level just them closing naturally will shake it a little. So big and spacious we never run out of room anymore! Ice is made pretty fast. One thing the warned us about is the reservoir for the ice is not very big. As long as you pour a load or 2 into the bin in the freezer it works out fine. Highly recommend just wish the doors shut softer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great looking and lots of space

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    Posted .

    I had a side by side for eight years, I didn't want to switch because of the high price french door. But it is worth the money! The french door offers much more space in both refrig and freezer. Love the LED lighting! I thought the see thru door was just a gimmick, my gf convinced me to get it. Itis very useful. Most of the refrigerator is visible thru the door. Great convenience and energy saving feature. So far so great

    I would recommend this to a friend
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