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Customer Ratings & Reviews

Your price for this item is $696.99
The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 375 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 375 reviews
  • Rated 5 out of 5 stars

    Another great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with our new tv. Enhaces sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. High quality soundbar and sub woofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very happy with my new soundbar , easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. These sound bars are getting better and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching movies and playing video games a better experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more balanced bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and clear sounding soundbar but subwoofer not very impressive. For the price I personally would search for different models to compare before settling.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Sound Bar had a defect in it. The Geek Squad Installers found the defect and promptly ordered me another one. This was an exceptional recovery from an otherwise potentially bad situation. I was very happy with how it all worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar. Must have with LG TV. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVELY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run and get this soundbar,I am very glad i listened to the sales person to get this one for my TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Got a defective one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box. Not sure how to rate this. First off on setup I found the Auto calibration did zero in my room. The sound in different modes was essentially better than how the automatic mode chose to eq the content. I had to turn the woofer way down because it was what I would call wooly meaning boomy and not tight- but lots of people think that is good bass. Had to return since the center channel decided to turn itself off more than once. The bar I heard in the store was pretty impressive, I think this one had more than the center channel defect going on. Went with another brand.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Billy. Thank you for sharing your experience with the LG Soundbar (SC9S) model. We appreciate your detailed feedback and understand your concern about a product that doesn’t meet your expectations, especially after a promising demo in-store. It sounds like the auto calibration may not have suited your room's acoustics, which can happen in some setups. Many users find that manual adjustments yield better results for their specific environments. If you decide to give LG another chance in the future, we recommend experimenting with different sound modes and manual EQ settings, as they can often enhance performance. If you have any questions or need assistance, please send us a private message on social media @LGUSSupport. Our team would be happy to help. Thank you for your patience, and we hope you find a soundbar that meets your needs. ^Juvy LG

  • Rated 5 out of 5 stars

    LG sound system Best Buying at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Best sound system I ever had. No one can beat LG is the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase from the Open-Box, it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Soundbar was perfectly matched to my LG 65” OLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the sound bar is attached to the wall mount/tv so that it moves easily when changing the direction of the tv!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a less expensive LG model with rear speakers and had to return because I couldn’t get the volume to go up or down. Spent twice as much on this model, and although the volume control works, the sound is horrible. Worse than the TV sound. Have to turn it up to at least 30+ to even hear it. Voices are soft and everything else too loud. I have an older mode LG sound bar that sounds fantastic, but they don’t make that model any longer. Assumed that this newer model would sound even better, but definitely not. I have three LG TVs, and I have tried both sound bars on all TVs. The old version works well on all three and the new version doesn’t work well on any of them. The older sound bar has a menu that you can see on the sound bar and the newer one does not.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Arlene. Thanks so much for sharing your experience about the LG Soundbar (SC9S) model. We truly appreciate your loyalty to LG and the time you’ve taken to provide detailed feedback. We understand how important it is for your sound bar to deliver clear, balanced audio. To improve voice clarity and overall sound performance, we recommend enabling Clear Voice or AI Sound Pro mode in the LG Sound Bar app or your TV’s sound settings. These modes are designed to enhance dialogue and optimize audio levels across different content types. Also, adjusting the center channel level and dynamic range control can help balance loud effects and softer voices. For more tips and setup guidance, feel free to visit our LG Sound Bar Support page.

      If you’d like us to take a closer look or need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Love this bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bundle. It comes ready and easy to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intermittent cutting out of audio on streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound keeps disappearing on several streaming channels. Oddly, Hulu works but not Disney + or Netflix or Prime. Takes a minute for it to pop on with Apple Plus. Using with a new Apple TV box. Cable TV thru the sound bar works fine. Really annoying. Turning the soundbar on and off sometimes brings the sound back but not always. It’s not easy to figure out if it needs a firmware update and how. Annoying problem for such an expensive sound bar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills the room with theatre quality sound! Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in the all around sound and the ability to control

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues - designed for the set - works a advertised.

    I would recommend this to a friend