The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 407 reviews
Rated 4 out of 5 stars
Great soundbar
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is excellent but need to make adjustments once set up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Connecting the LG Soundbar to my LG TV was incredibly simple. The sound quality is outstanding, with bass, mid, and treble perfectly balanced to deliver a clear and crisp audio experience.
I highly recommend this LG Soundbar; you won't be disappointed.
Furthermore, the seamless integration with the Alexa app for music playback takes this device to the next level.
I highly recommend getting this LG Soundbar, you will not regret it.
In addition, the ease of connectivity with you Alexa app to play music take this device over the top.
Open excellent, but scratched, missing accessories
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this device open box, excellent with excitement. I have a brand new LG C3 OLED 77'' and thought this would be great to integrate with it.
Unfortunately, despite being listed as excellent condition, my device was not in a box, has cosmetic defects and lacked the synergy bracket for attaching it to my TV. Best Buys says excellent condition open-box items "look brand new — with no physical flaws, scratches or scuffs — and include all original parts and accessories (or a suitable replacement). The product will be in its original box (or a suitable replacement)."
If the OEM or Best Buy can find me a bracket, I think I will keep it as the sound is quite good. However, if I cannot find a bracket I will likely return it, as there are better options even at the open box price I paid. Best buy offered to credit me the $20 difference between excellent and "good" conditions, but the accessories are why I purchased it at all. The rep at the store felt the bracket was not an essential accessory, but I disagree, and LGs marketing certainly makes it seem a core part of the product (see image).
Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Soundbar (SC9S) model, especially with the discrepancies between the condition described and what you received, as well as the missing synergy bracket. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. Here’s how we can help: Best Buy’s credit offer is a good start, but we understand your worry about the missing part. We’ll make sure you get a good solution. The synergy bracket is important for connecting the soundbar to your TV. We suggest contacting LG Support directly or checking our website to see if the bracket is available. We can help you find the right part or give you more advice on how to get it. Your feedback matters, and we want to help you more. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in finding the missing bracket or looking for other solutions to make sure you’re happy with your purchase. ^Juvy
Rated 5 out of 5 stars
Sound Bar Perfection.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a perfect TV and Sound Bar Set up. I did my research and waited for a great sale. . The picture is wonderful, The true blacks and whites are amazing. Everything looks great. Any light that comes into the room does not affect our viewing pleasure. Where there is a dark movie scene I can see it perfectly. The Sound Bar mades it sounds like we are in a theater. The Smart TV aspect is easy to use and works very well the TV and sound bar also work perfectly with Apple TV. This is TV and Sound Perfection. This soundbar bundled with the TV for a great discount Also as a Total member I saved an extra $135 over the sales price. I can Highly recommend this LG TV and LG Soundbar.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Paired this with a LG C2 EVO 55" and love the way it sounds! Has a wireless subwoofer included too! It is great that you can connect it to the LG C2 or C3 TV with it's included stand. Looks and sounds amazing!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound quality. Just wish it would stay on when I turn on my tv. Instead I have to hit the power on the tv and then the power on the soundbar and wait for it to connect.