Customer Ratings & Reviews
See more imagesLG - 30-in Wide Built-In Smart Gas Cooktop with 5 Burners and EasyClean - Stainless Steel
- Model:
- CBGJ3027S
- SKU:
- 6534258
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Great cooktop
GabeS Posted
Great quality cooktop, improved the looks of our kitchen
I would recommend this to a friend - Rated 2 out of 5 stars
Cooktop
LMinor Posted
Loved cooktop until igniter kept clicking during cooking and after cooking the cooktop would make a loud noise like if’s setting in its place. Was told by Geeks that was exactly what it was. We had two igniters replaced having one of them replaced again. We hope this will work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi! Thanks for sharing your feedback on the LG Cooktop (CBGJ3027S). We're sorry to hear about the igniter clicking and loud noise issues. Our team is working hard to fix this problem and make our products better. For more info, visit: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-noises-during-operation-CT00000303-20152319652956. If you need more help, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great buy for us. Works well!
JayB Posted
This item is very nice. We love the fact that you are visually alerted to the range being on if the knob is turned because it lights up. Also we love the larger burner in the middle. It works great and has real setting to go lower in temps and really high because of the dual burner setup.
I would recommend this to a friend - Rated 5 out of 5 stars
30" cooktop
JeriS Posted
looks great in my kitchen - can't wait until installed. Great to have 5 burners. Great for the knobs to be in the front.
I would recommend this to a friend - Rated 5 out of 5 stars
Fantastic Cooktop
LuisC Posted
Great cooktop you can't go wrong with this one. The burners are outstanding and it looks sleek. It's easy to clean and our family loves cooking on it.
I would recommend this to a friend - Rated 1 out of 5 stars
don't buy from BestBuy outlets
PaulD Posted
NEVER buy from @BestBuy! Worst service & delivery. #WorstBuy #BestBuyFail
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted
Hi, Paul. Thank you for sharing your experience with us. We understand your concern about having issues with service and delivery, especially after purchasing the LG Cooktop (CBGJ3027S) model. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
If the unit itself is experiencing any issues or you're having trouble with installation, please feel free to reach out to us. We recommend reviewing the installation instructions or checking for any potential setup issues that might be causing concern.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and ensure everything is working as it should. We appreciate your patience and are here to support you every step of the way. ^Juvy <img src="https://s3.amazonaws.com/stratos-logos/logos/LG.png" alt="LG" title="LG" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />