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Customer Ratings & Reviews

Your price for this item is $293.99
The comparable value price is $379.00

Customer reviews

Rating 4.2 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the 350 Sq. Ft. Portable Air Conditioner's ability to cool small spaces efficiently. Many customers also appreciate its portability and ease of installation. While some customers find the noise level to be disruptive, others find the included remote control and programmable timer to be convenient features. Overall, customers are generally satisfied with this air conditioner's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving it 4 stars because of the loud noise. Other than that it cools very well gradually.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    The price was right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable air condition. It keeps my room cool this summer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ice cold in minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you want something that works? this works a lot better than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A good answer for AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides great cool air for a decent size bedroom. In a dry area like Utah you dont have to worry about the unit leaking water everywhere. Its very nice not to have to drain the AC every so often so it doesnt flood your room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Amazing!! Easy to Install, Cools up the room fast. Definitely Recomend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    LOUD!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It blows cold air, but it is like a hurricane. It’s SO loud. And there is no setting to force it to stay on, so it cycles. It kept us from sleeping at night because of the loud noise cycling on and off. We moved it to the living room. But it makes conversations difficult due to the noise level. We will be looking into returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Super good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived very fast, keeps our room super cool, and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Master bedroom extra A/C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cooling our room. The only downside is having to empty the water out but it doesn’t take long.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Christina. We appreciate your time in leaving a review regarding your 350 Sq. Ft. Portable Air Conditioner in White. Your suggestion of how to improve the customer experience is very helpful. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. ^Anthony LG

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd say my only gripe with this machine is the hose, it stays in place 95% of the time but sometimes rolling it around it falls off. Not a big deal just something worth noting. Once locked in place it does hold. Definitely helps Cool the Garage down on those hot summer days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s noisy but doing it’s job very well. It also has good design

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy efficient. Makes whole bedroom cool as you like, could use the silent feature. But you get used to it after you sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Sleeping better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, our bedroom vents did not produce enough cold air. This was the Perfect boost we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Cools the room like in less than 10 mins. Great fan throw. Using it for 4 months now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did meet my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC has already stopped working. It lasted about a year (that's about 1 summer in Chicago). After that, it barely kept my bedroom cool. I cleaned the filter often and drained it when needed. Unfortunately, it was not a good investment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it a couple years and works like you’d want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable ac unit.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchased this for a small room over my garage. The AC does not cool the room and we needed an additional unit. This unit is great, cools with no issue and is not overly loud.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG portable A/C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best purchase ever. Indeed it is a bit loud but that is what any portable air conditioner is like. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome AC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG portable AC ordered through BestBuy. Other one is 8 years old and still works great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good air conditioner cools down my room amazing and fast great product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misrepresentation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy website misrepresents unit as 350 sq when unit arrives as 300 sq feet. BB was informed over 30 days ago by another customer and no change to the website. I received a product that was not as described on the website. The only offer from BB was to return and repurchase something else. Bad customer service.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Sharon. We're sorry to hear about the discrepancy in the product description from Best Buy and the inconvenience this has caused you. Your feedback is important to us, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport, and our team will be more than happy to explore possible solutions. We apologize for any inconvenience caused and appreciate your patience as we work to address your concerns. —Junel LG

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