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Customer reviews

Rating 4.6 out of 5 stars with 1313 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the innovative Craft Ice feature, the refrigerator's overall performance, and its appealing design. Many also appreciate its generous capacity, suitable size, and quiet operation. However, a few customers have experienced problems with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,313 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    "Our New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched the 2021 and 2022 side-by-side refrigerators and finally reached a decision because this model was in our price range and scored over seventy with consumer reports. In fact, the top four refrigerators listed in Consumer Reports were LG refrigerators, leaving this one scoring the lowest out of the four listed, so we felt quite comfortable buying an LG. After we bought it, we were so glad that we did, especially after a week or so when my wife really started enjoying the craft ice. Now, I am a crushed ice guy, and this refrigerator makes the best-crushed ice as well. We like knocking on the glass to get the light to come on so we can see what's in the Frige. Lol, we act like kids again with this new toy. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not what I expected but still a good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the fridge look and the viewing on one side. However, I thought that this fridge can also open just one upper side where the viewing is. We still decided to keep it even if it didn't meet my expectation. This particular item is not in bestbuy store that we visited, so I was not really able to see it in person before delivering the item. We do not want to stress about returning and order a new one. We will be stuck on this until we decided to change it again. Over all it is still a functionable fridge and it is still running good until now. I think I bought the fridge in the beginning of July.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice, Size

    Rated 5 out of 5 stars

    Lg fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…fits perfect.. enough storage and ice machine works great.. ice balls is a hit at gatherings!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Recommended. With a lot of capacity to store food and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Fancy Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love that refrigerator. Make many different ice cubes . It Look so fancy and the space inside is wide and big enough, better than others fridge. Best Buy was so puntual , Delivery 10 points !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! This is our second refrigerator we purchased through BestBuy. Our granddaughter loves the “knock knock” on the fridge! It’s great to be able to see what we need without even opening the door. We purchased the side by side refrigerator this time and it keeps everything nice and cold. It looks like a French door, but is actually side by side, which we love. We have lots of room and love it. The salespeople were wonderful and went above and beyond. We also have the repair service through BestBuy and are able to use it on a variety of items we purchased. We would highly recommend this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG See In The Window Refrigerator By Tapping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so Good. I haven't connected the ice maker yet, but I trust that's gonna be a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    Sleek and Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel color, the craft ice, the tap on the door to see what's inside, and no more bending over and digging through the bottom drawer to find your frozen food. Keeps everything organized, and the gallon of milk fits on the top shelf with plenty of room to spare for the iced tea pitcher. We are very pleased with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It works as instructed and I like the custom ice balls, as a choice to the crushed ice that comes out of the machine. I get so many compliments on it and love that I can touch it and see what’s inside before I open the fridge. highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Classy and Functional Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier! This is a great fridge. I love the craft ice maker, and we haven’t had a single issue. I put a couple of the ice balls in my Stanley cup and it keeps my drink super cold all day! The stainless steel is a dream! Smudge proof and doesn’t streak! Storage is great! I love the seemless look with no handles. We don’t really use the knock to see feature, but the glass on the front looks high end and classy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge, it has lots of storage. The craft ice is awesome but don’t use any till the bin fills up as it takes 24 hours to make 3 or 6 balls of ice. The regular ice bin is small but you can speed it up too which is great.the only feature is the instaview don’t really use it without the door in door feature, gives it a nice look though.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    As someone who sells appliances…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, and I’m not even a side by side fan normally. With the large shelves you can fit even frozen pizzas and turkeys in, with plenty of extra room. The fridge side is just as big but nothing is so big you lose it with french doors. The craft ice is definitely nice too have without watering down your drink. It’s a large fridge and you do not want to have it up against a wall on either side, meaning the wall can’t extend past the start of the door or you won’t be able to open the drawers inside. Love the fridge beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Nice fridge with a couple extra features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with ice and water on the door, an added feature to peek in without opening, and another ice maker for fancy spherical ice. Cant go wrong with that

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG SIDE BY SIDE WITH CRAFT ICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG SIDE BY SIDE W/CRAFT ICE! Not everyone loves big cubes of ice in their drinks. I love crushed ice in mine. But I also love craft balls in my cocktails for the grown ups. It melts at a slower pace!!! My child loves that she can see through the fridge door before opening! It has ample room on each shelf and the large drawers plus shelving on inside of both doors. It makes it more helpful for my child to have everything at her height for her to reach her specific items on both sides.!!! All of my appliances are LG and will stay buying LG.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    So far excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast cooling fast icemaking two different types of ice if you wish has two different icemakers round balls for slow me cubes which can be crushed see through front door when tapped seems like a excellent refrigerator freezer so far

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Living Good With my nee LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Fridge. Looks good, very contemporary and love the knock feature which allow you to see items in fridge. Also love how phone syncs with phone allowing me to change settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Refrigerator so far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the see through screen knock to turn on and off feature. It has enough room to store everything my family of five need. Great refrigerator looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    So great I bought it twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one in my place, sold the place, then bought one for my new place. I’m addicted to having free unlimited ice any time I want - was surprised to find this out about myself. No issues, but still got the warranty though, on the advice of a friend that repairs appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 4 out of 5 stars

    Ver spacious!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator!! I love how it looks in my kitchen! Its nice & spacious & can fit so much food! The only thing I dont like is there is no deli drawer or butter shelf. The knock feature isnt read that great either. I love the craft ice tho!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product experience feedback. ^Jennifer LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, love the see thru window. Very quiet. Great investment. A new home for all my travel magnets.

    I would recommend this to a friend