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Customer reviews

Rating 4.6 out of 5 stars with 488 reviews

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  • Quality

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 488 reviews
  • Pros mentioned:
    Easy to use, Large capacity

    Rated 5 out of 5 stars

    great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a washer and dryer set that is front loading and large enough to hold a king size comforter. This set is perfect. I am also able to wash the full bedding set for a queen bed. I like that this auto adjusts to the load size. these are very easy to use and do a great job on the laundry. I have been using them for a little over a month now and have no complaints Before buying, I checked the ratings of several washers and dryers and LG repeatedly came out on top

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    A solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an similar LG at previous house for 7 years, never had any issue, quieter and more efficient than the top loader it replaced. Got this one for the new home. Best Buy delivery is faster and cheaper than Home Depot or Lowes. Installation was a breeze, never had any issue 7 month later, same solid performance you'd expect. Once properly balanced, no shake, no vibration, no issue of any kind. I expect the same performance out of our 2nd LG

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Water saving

    Rated 5 out of 5 stars

    What a wonderful addition to our home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so pleased with our purchase! The washer and dryer are just wonderful. We have saved a great amount of time and money on this purchase, through water and energy savings, and utilizing the full-capacity of the units to wash more per load. Everyone should really consider making this upgrade! ...the unites make a lovely tune after the load has completed. Much better than the old "ERRRRR" that startled me with our last washer and dryers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well

    Rated 5 out of 5 stars

    Couldn't be any better!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first machine that I have ever owned but due to apartment/condo living far from the first machine I have every used. For someone that has pets, children this machine is magic for what it can do and the piece of mind you get when stick rather undesirably soiled items. I have used the sanitizing cycles for wash and dry for almost every kind of pet item including toys, rugs, clothes, carrier interiors etc. Even items that say only wash cold etc., (not an option for me) I want to ensure they are clean and not harmful to me or anyone in my home before I put it back including my pups. It is amazing how little soap/bleach/softener you use compared to traditional washers and how much more clean the clothes look and feel. What a true savings for hand wash items, no more ridiculously high dry cleaning bills. Pricing was a bit steep for initial cost, but savings over time is a great return on the investment!!!! Maching unit dryer is equally as amazing, can't say enough about this product. LOVE IT!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quick settings with ability to override multiple settings individually. Sanitize feature great for handling special needs.

    I would recommend this to a friend
  • Pros mentioned:
    Water saving

    Rated 4 out of 5 stars

    Fantastic, except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a great price for all the features it came with, and the installation was so easy we did it ourselves. Even though it uses significantly less water than standard washing machines it still get's the clothing clean, except for chlorine! After swim lessons I have to rinse the kids suits and wash them twice for the smell of the chlorine to be tolerable. It is inconvenient but not a deal breaker. Finally, the control panel is so easy to use even my 3 year old can start a load! I love my washer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity, Quiet

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quite, efficient, large capacity...LOVE IT, and more importantly my wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    This is great washer feature packed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great washer. It has same with as my old top loader. It is a little deep, but its capacity is far greater than the old washer. This washer makes doing laundry a breeze with trays for detergent, bleach, and liquid fabric softener. It is very quiet and it signals when it finish washing your clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Water saving

    Rated 5 out of 5 stars

    using so much less water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do 15 loads of laundry per week. This washer uses significantly less water than our old machine. There is a shorter cycle option if you are in a hurry, steam is great for stinky work out clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    All we wanted and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first front-loader. Gets everything clean with very little detergent. It tackles sleeping bags, quilts, and other large fabrics and figures out water level and temperature, spin speed, etc. automatically, while allowing adjustments for personal preference. It is also very quiet, and I really like that the clothes come out of the spin cycle almost dry.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    A huge upgrade over my GE Front Loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my GE front loader died after six trouble-filled years, I did the research and ultimately decided on this LG unit over competing models from Maytag and Whirlpool given LG's record of higher reliability. After six weeks, I have not regretted my decision. This model can handle a large load of towels with ease and the spin cycle gets the excess water out, so my clothes are spending less time in the dryer. I also enjoy how quiet the LG is after suffering through years of noise and vibrations from my old GE washer. I also like the variety of wash settings - there always is a setting that fits what I need to accomplish. I also want to compliment the Best Buy delivery crew for their great service. Not only did they arrive when they said they would, they also removed the old unit and installed the new LG in less than 40 minutes. They gave me a quick review of how to operate the unit and made sure there were no vibration problems before they left. Mark me down as one satisfied customer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for a couple months now and I have no complaints. This washer is more quiet than my previous front loader which was 10 years old. The unit is setting on tile under a wooden subfloor without any vibration issues. What can I say.. its quiet and cleans really well. Good buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Cool Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Washer is quiet and cleans well. Would by again

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Water saving

    Rated 5 out of 5 stars

    When Mom's happy, everybody's happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG front-load washer works like a dream. It saves water, washes better and is so much quieter than the old top loader. It has definitely improved life in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Water saving

    Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is quick and quiet. It is veryefficient wuith use of water, I am now using less than half of my old machine. Clothes feel very clean. I am very happy with the performance. You must read the manual, some features are complicated to use. Overall it's just great.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Excellent washer that is hard to beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic washer that in my opinion has to be one of the best on the market. My fiancee and I had done a lot of research prior to this purchase and we decided to pull the trigger on this over the comparable Samsung model. We considered the 5.1 cubic foot one and then remembered we don't have kids and wont for a few years (at least that is the plan). Why would we need that much space for $400 or so more dollars. Her biggest need was to wash fewer loads and get our comforters in there. Well mission accomplished, it serves our every need with room to spare. I can see splurging for the larger model with a house full of kids as I am sure that one is just as good but this thing looks sharp, was well priced, cleans exceptionally and has excellent features. We got a great deal at $899 and got the pedestals for half off at $125 so all in all under $2000 with the additional 5% for the best buy credit card and free shipping and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Water saving

    Rated 5 out of 5 stars

    Unbelievably clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a floor model with a dent in the side, so I got a great deal but I would have purchased this washer regardless. My clothes got cleaner and cleaner with every wash and my water bill went down 30%! Tho is a great machine and I would highly recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Washer and matching Dryer after our Maytag set reached the end of the road. Couldn't believe that a new machine could make such a difference! The LG combo is so quiet and efficient that you hardly know when they are operating. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Water saving

    Rated 4 out of 5 stars

    Very clean clothes with much less water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this washer, dryer set. We have some of the highest water rates in the nation, so the efficiency should help lower the water bill. It is an attractive set and plays a catchy tune when the cycles are complete. Contemplated returning, but found a solution. We have a second floor laundry and this machine has crazy vibrations on the high spin cycles. Most of the pre-programmed settings use the high or very high spin cycles. The entire second floor of the house shook. I have learned to adjust each load to the low spin option and have found great improvement in that. The clothes are not as dry with the low spin, but I have not seen much difference in the dry time. I would not recommend a front-loader if you have a second floor laundry. Quite a few of our friends have the same set in their basements and do not experience the vibration problem. I should have researched a little longer. All in all, the machines are a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Water saving

    Rated 4 out of 5 stars

    Requires extra time to maintain, but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It works great and I especially like the turbo wash function. I can now get laundry done very quickly. The only problem is that you have to take a little time after you use it to wipe the water out of the door seal. I have noticed a significant decrease in my water bill. I would highly recommend this product

    I would recommend this to a friend