Customer Ratings & Reviews

This is the best washer I have ever owned and I have owned a lot of them. The drum size reduces the number of washes I have to do. It is so quiet I have to look at it to determine if it is still working. Great product at a great price.

I was concerned about the negative reviews, but we went for it anyway. The first load I ran, I watched the entire cycle. I must say, I was impressed. It spins like mad, agitates like crazy, and overall does a good job. No regrets.

This is a great washing machine. Best I have had and quality built.

I need a new dryer now to match. I love how much I can do in a single load. I washed my king-sized comforter although I did manually rotate it midway through the cycle. I like the fact that the readout shows me exactly how much time is left.

This washer cleans well on the regular cycles, but not too well on the speed cycle if it is large.

This washer is awesome. It is super quite and washes cloths in a lot less time than our old washer.

This washer is so awesome. It automatically senses the load and adds the required water! Love it.

We really like the controls on this washer and it seems to do a good job cleaning our clothes.

only concern water sometimes left in dispenser after wash

love this machine. several settings for all types of laundry and the capacity of the washer is big. I can wash my big couch pillows or do a very small load, it's great to have so many choices

Good product. Washes clothes well with various cycle options. A bit noisier than expected.

This machine is a companion to the dryer we bought and we couldn't be happier with our purchase.

Does a good job but, like the dryer, would like to have had a simple override for settings.

Love the different features and the clear door on top so you can see your clothes as they wash.

This washer works great and the price is great for the quality of the product. The only problem I have had is if the load is small or unbalanced the washer stops until you correct it.

This is a great washer. There are many settings for every possible washing option you might need.

I enjoy my new washer and dryer. They both work great. And they are quite when they are running

We really love our new LG appliances. It actually makes doing laundry fun instead of a chore!

There are many features that will require some getting used to, but it shouldn't take long to learn. It seems to clean well and has a lot of options to choose from. I am 5'8" and it is quite a reach to the bottom of the tub. If you are petite, this is probably not the choice for you.

We heard a lot of good things about LG electronics and appliances, so we gave it a try and bought an LG washing machine. We were very disappointed. The washer has sensors that shut down the machine if it senses the load is out of balance. This machine went out of balance all the time (it was balanced with a level, so the machine was level), it would either shutdown or try to balance the load automatically by adding water. So, the cycle would run for hours. How is that for saving water and electricity. We tried to get help from LG Service and the person at the other end did not appear to have ever owned a washing machine. She would say that we needed to do all one type of cloth in an individual load. For example, only do denims together, all towels together, or the machine would get out of balance. The LG service man also paid us a couple of visits, but could not solve the problem. After 3 weeks of total frustration we contacted Best Buy and let them know we were not satisfied. We went out on the sales floor and picked out a Samsung for a replacement. Best Buy, to their credit picked up the LG machine and delivered the new Samsung. Pickup and delivery were free. We are very happy with Best Buy and we are very happy with our new Samsung washing machine. It has not gone out of balance once. We have had the Samsung for a month now and it has not given us any trouble at all; kind of what you would expect when you buy a new washing machine.