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Customer Ratings & Reviews

Your price for this item is $1,259.99

Customer reviews

Rating 4.4 out of 5 stars with 113 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam's cleaning performance, quiet operation, ease of use, and large capacity. Many appreciate its gentle cleaning action and the ability to handle large loads. However, some customers expressed concerns regarding the dryer's performance and the machine's overall reliability. A few reported issues with the washer overflowing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 113 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with choice of washer. Does good job with many cycle choices. Uses little detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer has been a good investment with a new baby. We like the downloadable cycle and that it has cold wash and turbo wash. It’s nice being able to check the status on the app too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great and quiet still carries the front load odor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quiet still carries the front load odor. I like how quiet it is even with the spin cycle, which is great when the kiddos are napping. I wipe down and leave door open but it still has the odor of the front loaders. Ending on a positive note, love that I can wash large blankets and well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooooo quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I've owned. It's so quiet I have to make sure it's really on. I swear my clothes look cleaner & smell so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was visited my laundry room always comments on how stick these washer and dryer look. It took forever to get them installed so, I've only done about 6 loads so far but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works fine, but had to call BB out to readjust the feet as the machine rattled and shook during the wash and spin cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the cycles I was looking for and more. Great capacity. Quick and quiet. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing machine. I like it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super washing machine, all you need at home. Has programmable cycles, verY good option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just one quirk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to "slam" door for it to close, which takes more energy then you should have to exhaust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose this dryer, haven't gotten the washer delivered yet but it is coming soon. Looks great (works great too) in my newly remodeled laundry room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    definitlymodern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has lots of new things that I have still not figured out yet - teccnologically advanced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im loving my replacement the first one they delivered was damaged pretty bad took me almost 6 weeks to get my new on in but i am loving it already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several different models from LG and others. We've had this model for over a month now and it is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    No support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom machine broke with in 6 weeks of using and NO support from LG at all. I will NEVER buy annoyin LG appliance My GE's were much better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my second time to buy this kind model, and I am satisfied with good product and good service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personnel were very professional in their entire service and installation of the units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WM 5000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace an old Bosch and LG is a Great washing machine. Looks great Quiet and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Looks good. This washer is much better than the old LG I have 3 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine but didn’t fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product cut did not fit due to drip pan in upstairs washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple front loading washer dryer set ups before. This LG model stands out the best! Previously had a Maytag and Samsung. But love the many features of this LG unit and also love the color. It's very quiet, efficient, and keeps the clothes clean.

    I would recommend this to a friend