Customer Ratings & Reviews
- Model:
- WM5000HWA
- SKU:
- 4289716
to a friend
Customers are saying
Customers are positive about the 4.5 Cu. Ft. 14-Cycle Front-Loading Smart Wi-Fi Washer with TurboWash and Steam's cleaning performance, quiet operation, ease of use, and large capacity. Many appreciate its gentle cleaning action and the ability to handle large loads. However, some customers expressed concerns regarding the dryer's performance and the machine's overall reliability. A few reported issues with the washer overflowing.
This summary was generated by AI based on customer reviews.
Best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has addressed most of the issues associated with a front load washer
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had great experiences with LG washers.... Great washer....
I would recommend this to a friend- Cons mentioned:Dryer performance
Washer leaked all over floor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to Best Buy. Best Buy sent a second unit which was dented. Returned entire order with pedestals. Dryer didn’t dry properly as well. Had to run towels through 2 cycles. Purchasing a different set. Spent over $3,000 and completely dissatisfied with entire experience other than sending them back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that the washing machine you purchased was leaking water on your floor resulting in returning the unit. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
- Pros mentioned:Capacity
Best washer to date!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG hit a home run when they designed this washer! When paire with the matching dryer and sidekick washer you have an unbeatable combination. You will not be disappointed. The speed of the wash cycle is amazing. The capacity is a plus as well.
I would recommend this to a friend Great LG washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG line of washer and dryers are a great gift to myself.
I would recommend this to a friendvery good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient small washer, saves time and water
I would recommend this to a friend- Pros mentioned:Ease of use
Incredible Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had top loaders before and I was a little leary but I'm really glad I got this washer, my clothes have never came out so clean. It's easy to use and does a fantastic job.
I would recommend this to a friend - Pros mentioned:Design
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer does it's job well. Sleek cool design, but the options are great. Steam option takes a lot longer, but it is nice to have that along with allergies option too.
I would recommend this to a friend - Cons mentioned:Dryer performance
Awesome washer to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a washer with an agitator and it was the worst. The new lg that we bought is amazing and super quiet. Love the washer.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so glad I decided to get this front loader my close come out cleaner than any washing machine I've ever owned.
I would recommend this to a friend Great Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer so far, it has done a great job with our delicates as well as towels and sheets! Super quiet.
I would recommend this to a friend- Cons mentioned:Reliability
It died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a couple of months after the 1 year warranty expired, our expensive washer died.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am so sorry that your washing machine needed service so soon and unexpectedly. I am certain that our authorized service providers would be able to repair this. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
- Pros mentioned:Ease of use
Nice great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use easy to load easy to select settings good looking
I would recommend this to a friend - Pros mentioned:Noise level
Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The machine is very quiet, and works great.
I would recommend this to a friend Best washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of choices and easy to use only one problem the app don't support IOS like Apple products so I can not use the benefits of this washer. Call the LG support they told me they are working on that was a month ago and I don't hear anything what going on. No recommend to anyone using Apple products (IOS). I give 3 stars because the washer do not support IOS otherwise 5 stars
No, I would not recommend this to a friendAwful washer. Run the other way.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has leaked since the very 1st wash and LG has been impossible to work with. It took many 6 months of the BRAND NEW wash leaking and MANY service requests before they were willing to do anything at all. Even now I am not satisfied with the result.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're still experiencing leaking issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 and our specialists will be happy to look into it. ^CP
Good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alot of options with makes it cool, but a little noisy. Although most washers are.
I would recommend this to a friendNeeds LG update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased because of the Wifi, but LG needs to update app. Disappointing.
I would recommend this to a friendThis is the best washer I've owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a LG washer that was 9 years old and was ready for replacement. This washer has all the features that we need.
I would recommend this to a friend- Cons mentioned:Dryer performance
Never buy anything from these guys.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer(s) flooded my home. Install guys screwed up. Immediately pushed off to their insurance company Sedgwick. They don't give a ___. Over 10 days now with no contact. I've called 20 or more times. There is only one guy who actually seems to care (Bryan Anderton), but he can't get hold of them either. NEVER AGAIN will BB get a penny of my money. Completely worthless customer service once you're out the door.
No, I would not recommend this to a friend