Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,799.99

Customer reviews

Rating 4.5 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and cleaning performance of this washer and dryer set. Many appreciate the compact size and large capacity, making it ideal for various laundry spaces. While some users experienced issues with the lint trap and installation process, the positive feedback on the overall performance and design outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 308 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG HE Smart Wash Tower - AMAZING!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower is amazing in all ways. It beautiful and functional. Since it is visible in my condo kitchen area it is imperative that I have a washer/dryer that isn't an eye sore, so when I realized I needed to take the doors off the area where it goes, I was all for it! This beauty does not disappoint! You want to show it off. It's quiet and works great! I love that it's user friendly. It has everything you need and it very easy to operate. I am very happy with my choice. I highly recommend this washtower!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Saves space! Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Saves space and clothes are coming out clean! My old unit was doing a poor job compared to this new system. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complain… this is an awesome washer and dryer. Better than my last one. Very quite and cleans clothes very well. The only thing is the washer has a smell of rubber after a wash. All you need to do is wipe it dry and air dry it. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and great value. Large capacity and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    under the pretense of buying a 2025

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give the store in Countryside of four manager and personnel told me 2024 product when I was looking 2025 also paid as much for 2025 thought that was unprofessional just to sell a product and not informal customer that is a 2024 should have been most professional since it came from the manager was the store trying to get rid of left products from 2024 ?

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Best stackable on the market

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an extremely nice washer/dryer combo. It’s actually pretty small for a stackable, and it’s very convenient to have all the controls next to each other rather than the controls separate and up high. Functionality works great with no complaints. Lots of different settings to do whatever you need.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this wash tower

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new wash tower! It’s only a few inches wider than my previous “apartment size” GE one but this holds so much more! I was happy to wash my bed spreads and rugs in this front loader. Very pleased with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aesthetic Workhorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is sleek and aesthetically pleasing. Qualifies for energy rebates; check your area. Easy to sync and register product with the LG App. Washer uses AI and really gets clothes clean with various temperature and wash settings such as Steam/Sanitize. Dryer uses AI to automatically set the type/temperature/time settings based on what you used previously in the washer. Easy to empty lint screen, which is extremely well built and durable. Space saving and fits perfectly in my townhouse laundry closet. Absolutely LOVE this machine!! Install/Delivery was a nightmare, thus four stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, I loved it, it washes very well, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with my purchase! This machines are very good quality, quite and efficient, this actually my second buy I bought my first 2 years ago for my business and definitely got the same for my home .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I think Best Buy is the best store

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 15 years old LG washer and dryer so far so good it is very quiet nice looking purchased it from Best Buy online schedule delivery on time everything went smooth and purchased it at Black Friday great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price. space efficient & good aesthetic fit in our laundry area. Such an improvement over the laundry mat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Tower Washer and Dryer is an excellent choice for those seeking a space-saving, high-performing laundry solution. Its vertical design allows it to fit seamlessly into smaller spaces without sacrificing capacity or functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer Dryer Tower

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and works very well, is quiet and the laundry come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washtower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes and dries really good!!! It is so awesome.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Kevin! Your review is our golden ticket! Thank you for loving the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Built-In Intelligence's excellent quality. We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. Thank you for choosing LG for your home entertainment needs. ~Rita LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is sleek and quiet. My clothes are clean and the dryer is fast.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Rated 4 out of 5 stars

    Great for small spaces

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice washer dryer combo. Great having all of the controls centralized in the middle. Had a few issues with delivery / install. I’m still not sure it’s installed 100% correct since in the final spin cycle it rattles and sounds like a jet engine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best dryer ever bought I recommend 100% thank you

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG laundry set

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, modern laundry set. Nice and compact to fit in most places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dry at home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so happy with my washer and dryer no more laundromat for me

    I would recommend this to a friend
Sponsored