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Your price for this item is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1810 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend
1
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 1,810 reviews
  • Pros mentioned:
    Cleaning quality, Cycle options, Efficiency
    Cons mentioned:
    Door

    Rated 4 out of 5 stars

    2 month use review.

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    Posted .
    Owned for 1 month when reviewed.

    Installation went smoothly with the exception of me needing to move the catch pan location 9" to the right and relocate the drain hole so the washer door would open fully. You will be required to buy a new set of braided water hoses ($29.99) if Best Buy does the installation. As already known, it takes much longer to wash a load of clothes vs a top load. The clothes are as clean as the top load was. Nothing better or worse. The LG design wizards missed the boat on the location of the washer filter/drain tube (door) location. Per building code, washers are to be placed inside a catch pan with drain. The lip on the catch pan blocks the filter door from opening. Should have left off 2/3 of the useless settings and spent another couple bucks on moving this door up 5". I intend on removing the door entirely so I can remove/clean the filter per the manual. We will never use the majority of the vast array of settings or the wi-fi. When it stops washing, its done. I don't need washer info sent to my phone.... some millennial in need of constant attention thought that was a good idea? It's an over priced washer that appears to use less water and gets our clothes clean in about twice the time as our previous top load. *Make sure you have provisions to leave the washer door partially open all the time in between uses or mold will form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a beautiful job

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    Posted .

    Have had this washer for 6 weeks - using it several times a week - and am still very happy with it. My only concern has to do with its installation. As BB installers were leaving, they gave me some sort of legs/pegs and said I could use those to balance it... the top loader we replaced had off-balance problems and I'd assumed this was installed to prevent that. I'm a small, 70 yr old woman so I won't be hoisting it up to put something under it. Wonder is it supposed to have these under it? Photo attached of all the leftovers after installation - red circle around the legs to use to level (?).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price across the board!

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    Posted .
    Owned for 3 weeks when reviewed.

    Washes clothes much better than my previous top loader with less water. I don’t think the upgraded turbo model would be any different from my current needs judging by the price difference. The menu screen is not as illuminated but my laundry room is well lt. I particularly like the Wi-Fi compatibility as it is very convenient to access the features through the smart phone app. Contrary to what the instructions say, the Wi-Fi CAN log in to the 5G home router’s network. It just takes a little more ingenuity paring it during setup. I’m glad I made the right pick after doing an on line and Consumer Reports research.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    low water use and quiet but leaky machine

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    Posted .
    Owned for 1 year when reviewed.

    I wanted to love this machine since it uses lot less water and clothes come out dryer which uses less time in the dryer. The first year it run smoothly without issues but right after the warranty ended it started leaking from the Botton. Geed squad agents came to check on it and said it was prob too much detergent, couple of loads after their visit and while using less detergent (btw Tide HE detergent) its leaking again. am I supposed to use no detergent? My old machine lasted 15 yrs too bad this one double the price only a year. plus its running my brand new floor

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    Owned for 3 weeks when reviewed.

    So the machine itself it’s beautiful, the size is perfect for even nice size comforters to be washed... the one thing that i don’t like, and that’s why the 4 stars, it’s that is a bit noisy, much louder than the one we had before, but other than that, it’s been perfect overall, the setting are very easy to maneuver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    Owned for 1 year when reviewed.

    This was a first open box purchase for me. I was a bit effy about it but now more than a year down line after proper testing,my conclusion is that I would do it again. It Works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    Owned for 3 weeks when reviewed.

    II LOVE MY MACHINE but if your connection is under the sink PLEASE make sure that you have. Someone there to properly install your machine. VERY POOR INSTALLATION JOB!!!!! LEFT ME WITH A BAD LEAK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer but...

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    Posted .

    The washer works great. Installers tried twice to set u internet but no dice. Also the screen on the front is a crime. Who let this thing pass initial drawings? Screen cannot be read without a flashlight - anytime! There is no backlight and that is just unbelievable! Fire the person that approved this! But like I said - the washer works great - as long as you have a flashlight to set it up!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I hate to hear that the lack of back light is causing you issues. If we can do anything to assist , please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rated 5 out of 5 stars

    Love this washing machine

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    Posted .
    Owned for 7 months when reviewed.

    Bought this machine when it went on sale in November. It’s now June and I still love this machine. My only complaint is that the top of it scratches really easy if you put stuff on top of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, but how an equally great instruction

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    Posted .

    Because I was horribly ill w/ a communicable illness, I could not be downstairs when Best Buy’s techs. we’re delivering the LG 3700 washer. I figured that there would be an equally great instruction manual. Boy, was I ever disappointed!! I asked my spouse & he related that “the guys just pushed buttons”. Thus, I referred to the manual that only related that I should do something w/ my phone. If a person has only a landline, what is that individual to do?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .

    I am a skeptic especially with buying washers that aren't Samsung. However with my last Samsung washer, I was outdone and many problems. LG brought it home with this washer and the settings are absolutely wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    Owned for 1 month when reviewed.

    We've done about three loads a day for one week straight and so far no issues. The washer looks so beautiful in white. Can't be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    Owned for 1 month when reviewed.

    I research front loaders and this one was in the top 5-6 in Consumer Reports. Works great, instillation instructions were good. Wi-fi is too far away so it’s a wasted feature for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has been great so far

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    Posted .

    It really is a superb piece of Laundry equipment. Definately worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Awe!

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    Posted .
    Owned for 2 weeks when reviewed.

    I have been eyeing front loaders for years and am not disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to operate

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    Posted .
    Owned for 1 month when reviewed.

    Quiet, can handle large loads, and easy to use .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality times 2

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    Posted .
    Owned for 6 months when reviewed.

    This washing machine has been a real dud. It lasted from June til October, when the main tub bearing went bad. LG replaced it on warrantee along with the whole drum since they come as one part. There was a leak immediately after the repair. 1 week later, while in spin mode, it sounded like the house was coming apart. A week later, when the repair person returned and opened it up, he discovered that the newly installed drum had split in half. One month later and I'm still waiting on parts and can't wash clothes. While that's a "First world problem" it's not what you expect when you pay so much for a washing machine. An to think the reason I bought this was to prevent having the issues I was having with my old washer. I'd have been better off keeping the old one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Cleaning quality, Cycle options, Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    Owned for 1 month when reviewed.

    Very well built, easy to use and gentle with clothes. Almost no vibration even at the highest spin speed. Energy efficient and water wise. Eligible for a rebate through the Department of Water and Power. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Cycle options, Quiet

    Rated 5 out of 5 stars

    LOVE IT!! LG washers and dryers are the Best!!

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    Posted .

    After owning our front loading LG Washer for 16 years it was finally time to retire it! Got this matching set washer and dryer and couldn't be happier, they are quiet as ever and beautiful and clean our clothes perfectl!! Have been happy with our first LG purchase 16 years ago and plan on being happy with this one too for just as long if not longer! LG's are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .

    The staff was good, the washing machine was satisfactorg

    I would recommend this to a friend

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