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Customer reviews

Rating 4.7 out of 5 stars with 841 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 841 reviews
  • Rated 5 out of 5 stars

    Happy with this purchase for my first home.

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    Posted .
    Owned for 1 month when reviewed.

    I've had this washer for a little over a month now and I couldn't be happier. Free install from Best Buy. Make sure you have a drain pan for the washer or Best Buy will not install (at least that's what the initial installers & Best Buy support told me after the fact. So I had reschedule them to come back to install. It doesn't show this as a requirement on their site or in the cart either.). It's large size is good for washing items like comforters with no issue. Haven't played with the Built-in Intelligence yet but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and Fast.

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    Posted .
    Owned for 1 month when reviewed.

    It runs so quiet i cant get over it. Our laundry hookups are located in our bedroom and you could start a load of laundry and pass out if you'd like to. It also has an app alert that tells you when the load is done so if you walk away you can get buzzed on the phone. The only negative is that being a front loader you will want to dry off the inner door and rubber seal after each load to avoid any musty water smell. Gets a 4.5 outta 5 from me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded older LG

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    Posted .
    Owned for less than 1 week when reviewed.

    Definitely an upgrade in sleekness. Had our old LG units for 12 years before the washer finally gave out and replaced both units with the newer models. Quieter and prettier, definitely have been happy with LG and looking forward to another 12 years with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    Owned for 3 weeks when reviewed.

    I purchased this washer along with the matching dryer. I am extremely happy with the ease and performance of this machine. Also, ecstatic that my comforter fits in the washer!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Load washer

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    Posted .
    Owned for 2 months when reviewed.

    I like it never have one before so when i bought this i was so happy i really recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy operation, easy to keep clean.

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    Posted .
    Owned for 5 months when reviewed.

    Easy operation, spacious capacity, easy to keep clean. Great match to the companion dryer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Lg combo

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    Posted .
    Owned for 2 months when reviewed.

    Great appliance exactly as described Delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    Owned for 3 weeks when reviewed.

    In love with my new appliances. Never had such nice items. We have small laundry room so we bought stackable kit to stack them. It's perfect. Would reccomend LG anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First appliance purchase

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    Posted .
    Owned for 3 weeks when reviewed.

    Went between a few brands for a front load washer dryer set. This one had highly recommended reviews and was easy to purchase, looks modern, is quiet, sings a song when complete, and the 3rd party delivers were super nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .

    Silence a reliable, not like the old ones, it has Allergie Cycle we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Washer!

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    Posted .
    Owned for 3 weeks when reviewed.

    So far, I love it! No complaints with the appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Cycle options, Quiet

    Rated 5 out of 5 stars

    A very smooth running washer.

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    Posted .
    Owned for less than 1 week when reviewed.

    Outstanding washer that performed very quiet and smooth. A positive review well worth the price. The first thing I washed was our comforter to see the spin cycle in action. Vibration was non existent, the washer ran extremely quiet on all steps of the washer. I next ran a full load with jeans and towels. The washer set the spin cycles on its own, and a speed faster than with the comforter. Again it ran quietly and smooth running with out noise and problems. Very happy with my purchase with no regrets. I’ll be purchasing an LG Dryer when this is paid off. I Love LG

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Makes laundry much easier to do.

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    Posted .
    Owned for 3 weeks when reviewed.

    Works great, love it. The service at Best Buy was fantastic and the installation was smooth and quick. It's also beautiful. Same goes for the dryer, which we bought at the same time.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this positive feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Cleaning quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    Owned for 1 month when reviewed.

    2 months in and I love this pair. They look super sharp and they do a great job cleaning. Smooth and not too noisy. I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Cycle options, Quiet

    Rated 5 out of 5 stars

    Energy Efficient Gem!

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    Posted .
    Owned for 2 months when reviewed.

    We Love This Washer! It has all the cycles we use. It is very quiet. and has additional functionality we may use in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good looking and efficient

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    Posted .
    Owned for 2 weeks when reviewed.

    So far, so good. I used to take my king size summer weight comforter to a local launderette because my old 11-year old front loading washer couldn’t handle it. I tried it in my new LG washer and had no problem at all. The washer is quiet, doesn’t move when in spin cycle even with a big load, and clothes emerge in good order and retaining their shape. I have no need for the built in intelligence — I just wanted an efficient washer, not a computer, but it seems impossible these days to buy simple.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Ease of use

    Rated 5 out of 5 stars

    I love my washer

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    Posted .
    Owned for 3 weeks when reviewed.

    I love my new LG washer; it’s very spacious and so easy to use! I wash my comforters without any problem and I can wash up to 5 big towels per load! Totally an energy saver and it is soap efficient. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality, Cycle options

    Rated 5 out of 5 stars

    Great washer set

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    Posted .
    Owned for 3 weeks when reviewed.

    Great washer/dryer combo! It can fit a lot of clothes and washes it well. It’s top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning quality

    Rated 5 out of 5 stars

    Love it very much

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    Posted .
    Owned for less than 1 week when reviewed.

    Love this washer very much and I have been busy washing clothes

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    LG washer

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    Posted .
    Owned for 1 month when reviewed.

    Got the matching dryer , the washer Machine is very quiet

    I would recommend this to a friend

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