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Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,009 reviews
  • Rated 4 out of 5 stars

    New washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the washer and dry for a weeks. Everything is working fine. The machines are easy to use. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy we selected this LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has been great! It is very quiet. It has many washing options. The rinse function is exceptionally fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer - small detergent dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine has worked well so far but it has only been a couple months. The only challenge is that the detergent dispenser is only big enough for one load of laundry. This means it needs to be filled for every wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good performance. Gets my clothes very clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it about a month, so I can't speak as to reliability, but performance is very good. Much faster than the washer I replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good replacing old unit. Matches color and function perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advance features are amazing. Easy to learn and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. All the features one would need. This washer replaced an older Maytag. Such a difference in technology. Clothes come out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works good,easy delivery easy payment plan the hook Up wasn't so easy but we got it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really good. It is working really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our washer and dryer so far. No complaints, and love the app reminder that each load is finished, plus the ability to check remaining time on a cycle from my phone instead of going all the way downstairs to check. Super convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy mode selection, very quiet, excellent spin cycle and cleans well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4.5 Cu. ft Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12 cycle high-efficiency front load washing machine works just as I woud have expected. The front load washing machine is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, the washer and dryer and I have great attention at the store thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doubtful it's Worth the Extra Cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It washes clothes. Not much different from our 15-year old Maytag that died. Not convinced it is worth the extra cost for a "fancy" machine. Also, it emits a VERY strong rubber odor (from the door seal); it will affect the smell of the room in which you install it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, BenjaminS. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We understand that the unit didn't meet your expectations and we understand your inquiry regarding the rubber odor and the overall value compared to your previous machine. To help with the new rubber smell, we recommend wiping down the door seal with a damp cloth and running a "Tub Clean" cycle, as this scent typically dissipates after the first few uses. Your feedback is important, and we'd like to assist you further to ensure your washer is performing to its full potential.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-white/J7G564PZ86
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Takes some time to learn all of the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my LG washer and dryer set. They’re both very quiet and despite being compact, I can still fit a queen size comforter in them without it being too full. I also love that I can program different cycles in to them from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK, with some reservations

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a decent job of cleaning but has some real nonintuitive settings. You can't adjust the time and extra rents and several other optional features and most of the main wash cycles. Do you have to go to only certain types to do that. That's unlike other washers and dryers. Also the door is sort of flimsy so when you close it you have to make sure you're closing it from 3 PM not from one or 2 PM, if you view the front like a clock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me to get the washer in before the dryer arrived to keep our clothes clean. Delivery on time, efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value with useful additions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that does everything that you would expect without fuss or bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the washer is very quiet. Turbo wash get the laundry done about 10 faster. Very happy.

    I would recommend this to a friend
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