Customer Ratings & Reviews

This has excellent quality and quite. It is very easy to use.

I didn’t think that different Cycles could be so effective. This machine is done a great job cleaning clothes. It is not hard on them. I like that the app will enable you to download different cycle types for different washes. The connectivity is great. It’s pretty quiet as it runs. So far, all is very good. I am really happy with this purchase.

Excellent washer. Easy to use and very quiet. Washer has all the necessary wash modes and additional modes can be customized to the user’s specifications.

So far so good, got this for about 2mos ago and love how quiet this runs and how it looks on my space. The only thing I did not like about my purchase was the power cord is not included and you have to purchase and install yourself or from a professional.

Love LG product , this washing machine is great purchase what I love about it that it doesn’t small after using it like my old one and it washes my clothes really well.

This LG washer has been really easy to use, and our laundry comes out very clean! We haven't connected it with the app yet, as that will give us more options, but plan to do that in the future. We love the color and it seems to be a very high quality product!

"Get a $10.00 reward certificate* for completing a recent purchase review by 06/13/2023." -- I didn't see the deadline in the email and missed the "purchased review." I had it delivered on 5/27 and didn't install it until the next day since I still had the old one installed. Installation was easy and since I did it by myself, I appreciated the recessed grip handles on the sides that are about 13 inches from the bottom. As I've only had this for about two weeks, I've only run 3 loads so far. The controls are easy to use (I haven't tried the smartphone app). It runs quietly except the detergent compartment seems to amplify the sound whenever water is being dispensed. The first time I heard it, I thought maybe water was rushing out of the appliance and had to check that there wasn't water on the floor. The gasket is easy to wipe dry and doesn't pool a significant amount of water (my old washer's gasket could hold quite a bit). With such limited use, I can't comment on the "AI" cycle or reliability. I don't have previous experience with LG appliances.

Purchased along with a matching heat pump dryer (see other review). Own multiple LG front loading washers and have had overall good reliability. This machine is new with zero issues. Capacity is big and the controls are easy to use. High spin rpm’s make clothing remarkably dry before transferring to the dryer (big energy saver).

At first I was totally against getting a front load washer because I'd heard horror stories from other people and I've always only ever had top load washers. I went with this LG smart front load washer after looking for a week and comparing it to comparable models/price points. I was nervous about having leaking or other issues, but so far it's been great. We've had it for about a month now and love it. I like the different choices for cycles and love how quickly my clothes are washed and they come out smelling clean, in spite of using less detergent than I'm used to. We were replacing a 10 year old top-load Samsung washer that stopped spinning and would leave our laundry sopping wet. Needless to say, this is a huge improvement!

Love the sleek, modern design. Great capacity. User friendly dial controls.

Thus far this has been a great washer. One of the best features is getting pinged on my phone when the load is complete. The washer is simple to use, and if you don't know exactly what cycle to choose, the washer will "sense" you load and automatically select the appropriate cycles.

I recently purchased this washer and dryer set, and I couldn't be happier with my choice. The capacity of both machines is impressively large, making laundry day a breeze. One standout feature is the AI setting, which is nothing short of a dream. It intuitively understands the load and adjusts settings accordingly, saving me time and energy. Plus, it works astonishingly fast, meaning I can get through my laundry pile in record time. But the real game-changer is the dryer's speed. It's like magic - clothes are dry in an instant. No more waiting around for cycles to finish. This pair has truly elevated my laundry routine and I wholeheartedly recommend it to anyone in need of an upgrade.

I like this washer as a simple but capable beast. The tub is large, the controls are intuitive, and the look is modern. Theres not much to say, I put my clothes ad detergent in, and they come out clean. However, I am biased because I got this unit for $600 on sale.

The quality of the washer and dryer is the ultimate best!

Quiet, easy to use, so far easy to keep clean. A variety of settings allows for quick washes when needed or deep cleaning.

Purchased the washer and the dryer with the pedestal's, cost a bit more but were well worth it. The washer is very easy to use and is fairly straightforward. The AI settings are very useful. Our washing time is less than the previous LG WASHER we had and uses less materials (laundry soap and fabric softener. All in all I’m very happy, pleased and satisfied with my choice. I just hope that they are as reliable and problem free as my previous LG products.

I love this washer. It is easy to use, quiet during operation and you can customize the temp/spin cycle and timing if you want something other than the pre-programed options.

Pros: One of highest rated on Consumer Reports. Gets clothes clean. Very easy to use. WiFi connection is helpful in notifying when cycles are done so you can remove before they wrinkle. Cons: None thus far. CAUTION: Do not use JB Hunt for delivery and installation. Not knowledgeable, switched cold/hot water connections, did not level machines, and rude/offensive. I have contacted Best Buy 4x now after submitting their survey. No response.

Really like this washer. Has a larger capacity, offers more wash cycle choices and with the pedestal it is so much easier for me to load and unload. So glad I purchased this washer.

Awesome, quiet washer. There's a ton of modes so go through them and figure out what works best for you. The app lets you monitor and know when the load is done. Nice large capacity. Clothes come out nice and clean.