Customer Ratings & Reviews
- Model:
- LP0821GSSM
- SKU:
- 6505294
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the 400 Sq. Ft. Smart Portable Air Conditioner's excellent cooling capabilities and ease of setup and use. Many appreciate its quiet operation. However, some users reported experiencing leaks, necessitating the purchase of additional accessories to mitigate the issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how cold it gets when i run it. Does mot come with drain plug so advise you to order one
I would recommend this to a friend - Pros mentioned:Ease of use
It’s ok nothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough setup just like the rest pretty good features only not 5 stars because it was louder than expected gotta turn the Tv up when it’s going that’s for sure. Good for the money we’ll see how long it last
I would recommend this to a friend - Pros mentioned:Cooling
Air conditioner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good air conditioner. Works grate. For small room its a best.
I would recommend this to a friend - Pros mentioned:Cooling
Portable air conditioned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great keeps us fresh during summer time
I would recommend this to a friend Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goated product would 100 percent recommend if you are in the market
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
- Cons mentioned:Leak
Don’t buy it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of use it’s leaking everywhere like a river
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us and sharing your feedback on your LG Portable Air Conditioner (LP0821GSSM) model. We understand how concerning it is to have an appliance leak, especially after a year of use. We aim to provide high-quality products that meet our customer's needs and expectations. Here are a few steps you can take to troubleshoot the issue: check the drainage hose, inspect the water tank, and clean the air filter. For additional information, visit https://www.lg.com/us/support/help-library/water-leaks-from-unit-room-air-conditioner--20150896351952. If you need further assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Cooling
Extremely loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice but is extremely loud. People sleeping on a pillow is definitely false advertising. Maybe mine broke but it cools the room
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Don’t buy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not keep a room that’s 200sq feet cool at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We'd like to ensure that you are being heard in your concern and we'll be more than happy to have assist you with your LG Air Conditioner. We rely on our customers like you to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai.
Too noisy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy for sleeping. Me and my wife cab not sleep.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
