Customer Ratings & Reviews
- Model:
- LP1021BSSM
- SKU:
- 6505229
to a friend
- Pros mentioned:Cooling
LG air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner! Cools the room quickly and I love the washable filters. I would have given it 4 stars but, it's louder than i expected and although it haa wheels, its heavy.
I would recommend this to a friend - Pros mentioned:Cooling
Prety and cools well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Cools down a high ceing livingroom with innected kitchen. Our orientation is west and we get direct sun, but this ac cools it down. Instalation is easy. Design is nice and sleek.
I would recommend this to a friend - Pros mentioned:Cooling
Avoid LG and this A/C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model after owning 3 other LG A/C units. While this one can cool, it will not shutoff at the set temperature. I contacted LG and told to reset it by unplugging it while it was running. They said to wait a few weeks then let them know if there were still problems. It continued to run well past the set temperature despite constant resets. I called LG back and was informed that this model does not have an 'energy saver' mode. I was told it will never shut off when it reaches the set temperature. The temperature on the panel is only there to tell it when to turn on. In my case, it was set to 72, and would run when the room was down to 64 or below. Best buy closed the return window 2 weeks after purchase so now I am stuck with an A/C I have to constantly unplug to get it to stop running. None of my other A/C units work this way, and LG is stating BS so they don't have to honor the warranty or address the issue. I asked to confirm this twice with LG and got the same answer each time. My recommendation: AVOID this unit and buy your A/C from someone with more than a 2-week return window.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! It'll be our pleasure to take a second look into the situation with your AC with you! Just reach out to us with the link below; we'd love to see what we can do. ^Ian
do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.save your money buy a window unit i would not recommend this product
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with the LG Portable Air Conditioner (LP1021BSSM) model. We appreciate your feedback and understand how important it is for your cooling solution to be both effective and convenient.
If you're experiencing performance issues, one helpful step is to ensure the exhaust hose is properly installed and not kinked, as restricted airflow can reduce cooling efficiency. Also, make sure the unit is placed near a window with minimal direct sunlight and that the room size matches the recommended coverage area for this model. You can find setup tips and maintenance guidance here: https://www.lg.com/us/support/product/lg-LP1021BSSM.ABLAOSH. If you’d like us to take a closer look or need further assistance, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
- Pros mentioned:Cooling
Great AC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan/ AC. We didn’t need to use the ac much, but it does cool things when needed.
I would recommend this to a friend LG portable air conditioner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of them thinking that would be good for the space and I was wrong. My opinion there no better than a window unit for a 10x15 bedroom. Also if you don't have an outlet rite by a venting source you have a 6 in hose laying somewhere.
I would recommend this to a friendIts . Ok but stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good air conditioner, i connected with alexa, but after a year stopped cooling
I would recommend this to a friendFrequent Buyer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always shop here first for all my electronics. Best location as well.
I would recommend this to a friend