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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 587 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 5.0 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class UM6900PUA Series LED 4K UHD Smart webOS TV, particularly its picture quality, ease of setup, and affordability. Many customers rave about the excellent picture quality, with some even saying it is great. The TV's user-friendly design also receives positive feedback, with several customers mentioning how easy it was to set up. Additionally, the price point is seen as a major advantage, with customers expressing that they are getting great value for their money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 587 reviews
  • Rated 4 out of 5 stars

    Excellent quality for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear screen, audio is great - it fits perfectly in my living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was super simple to set up with all our tv accounts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Quality is good. Would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is always best, I have 3 LG TVs in the house always best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, and I'm really excited about TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value but was expecting picture to be more sharp. I also have a LG 28" non-smart TV and the picture on that TV is excellent. It was the reason I purchased the recent TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got the TV it was having trouble staying connected to wifi. To fix that I got the xfinity stream box so it uses its own wifi instead of the tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV! But!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a good quality TV. The only issue, however, it turns off by itself and regains power. This is a one second event. But, it's annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 2 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when our old tv went out and could not be fixed Best Buy gave us a new Ld tv which is working very good for us.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I'm very glad to see that you are happy with the LG TV. However, you have given this model a 1-star rating, which is the worst rating possible.

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. ^CP LG

  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not find much difference between UHD and HD though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Damaged when received

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus product was damaged when delivered Damaged damafed what other sort of review do you need?????

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Vale, Disappointing Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great value, however, the picture quality is disappointing. There is a difference between the sets that cost twice as much. My Sony XBR has a superior picture in color, depth and clarity. This was purchased for our den and I've tried all the adjustments and it just doesn't cut it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Many times picture quality troubles can be resolved with a few tweaks to the settings. We have a help library article that recommends the settings for getting the best picture settings: https://www.lg.com/us/support/product-help/CT10000018-20150577528034-menu-settings If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Good tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv got good graphics and is easy to use.......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv,not great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, kind of budget. I don't like the interface. Tv looks kind of dark.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok tv. I returned it for a Samsung and it has a better picture.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received TV on a Thursday picture wasn't bright enough for me but it was cheap and for a guest bedroom. Tried to look at it Saturday, took about 60 seconds to come on played for about 30 minutes and then started cutting off and on every few minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv but doesn’t have many major network apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much has no apps you would want. Need to get Apple TV, sling or cable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted sales associate was not truthful but I will do

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feet to stand the TV, abysmal, apps missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip this tv. The feet it comes with cannot hold the tv straight up so it tilts down or up. Some apps are not available. Picture quality is also terrible. I’d return it today but for the lame return policy Best Buy has for TVs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LG does not provide an app for HBO.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG does not provide an app for HBO. You will get a message that says your search engine is out of date. LG customer service said the suggested fix is to bring HBONOW in viva Ruku.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Although the app is not available for your TV, there are other options that will allow you stream on your LG TV. Apps can be streamed on LG compatible devices such as Roku, Xbox One, iPhones, etc. ^CP LG

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