Customer Ratings & Reviews
- Model:
- 49UM6900PUA
- |
- SKU:
- 6361748
Customer reviews
Rating 4.6 out of 5 stars with 587 reviews
(587 customer reviews)Rating by feature
- Picture Quality5.0
Rating 5.0 out of 5 stars
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 49" Class UM6900PUA Series LED 4K UHD Smart webOS TV, particularly its picture quality, ease of setup, and affordability. Many customers rave about the excellent picture quality, with some even saying it is great. The TV's user-friendly design also receives positive feedback, with several customers mentioning how easy it was to set up. Additionally, the price point is seen as a major advantage, with customers expressing that they are getting great value for their money.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price. Sharp picture, customizable settings. Work well with LG Sound Bar and DVD player.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV no regrets. Picture quality is great, sound is amazing I ended up selling my sound bar because it sounded worse.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent features, Low input lag (none)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just picked up this TV from best buy and got it home and all set up. My main desire was low input lag for gaming and boy does this deliver. There's an "Instant game mode" in the settings and I can't even see any input lag and I'm super sensitive to that. I have a feeling this TV is going to be super popular because of the price point for what you're getting. Perfect for gaming or to use as a monitor for a computer.
I would recommend this to a friendRated 5 out of 5 stars
A good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for awhile now and I’ve never had any issues with it. Great for playing games and watching movies. Streaming isn’t bad either, never had any problems.
I would recommend this to a friendRated 3 out of 5 stars
Poor Picture- Poor WiFi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed in this purchase. The display is too dim on any setting other than Vivid. At fist the Wifi was working great. After two weeks the Wifi is very slow. I had to connect using a Roku. Bought this online. No receipt so I'm not returning it. The price was right but you get what you pay for. Definitely would NOT recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Quality picture poor hardware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv 11mths ago. Set up was easy. After a few months the tv would not connect to internet (even though it recognized our wifi domain). We went through several online chats to troubleshoot sometimes it worked sometimes it didn't. Please note every other device (including a different tv) were all connected and never had this issue. We were asked to reset the tv by LG online chat since then (10 days ago) we cannot connect at all. We were promised a service call which never happened. Poor quality at least the the one we have and terrible customer service.
No, I would not recommend this to a friendRated 1 out of 5 stars
do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t set up this tv. On phone with bb a long time. Their first in home appt is a week and price is more than cost of tv. Called comcast and they are coming tomorrow. I think I bought a lemon. Hassle. Don’t buy this tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers:  https://lgcommunity.us.com ^CP













