Customer Ratings & Reviews
- Model:
- WM3470CM
- SKU:
- 10812438
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Open box 'good' condition but not so much!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was stated in 'good' condition but it was not. I had to take the lid off and fix the spring that was inside of it. I should've called a repair man and made best buy pay for it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing what happened with your LG Washer (WM3470CW) model. We understand how important it is for a washer listed in “good” condition to arrive ready to use, and we appreciate you taking the time to explain the steps you had to take to get it functioning.
If the unit is still with you, one helpful step you can try is to run a Tub Clean cycle after reassembling the lid and spring. This helps ensure the internal components are seated properly and allows the washer to recalibrate its drum movement. You can also review support information for this model here: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. If you’d like us to take a closer look at the unit’s condition or explore additional support options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Lg Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer stopped extracting water from clothes in April 2025. I bought the machine 8/2023. Today, 6/25/2025, I have Best Buy Total Protection - Best Buy customer service is horrible - the washer is still not repaired. I have been spending money at the laundromat for the last two months. I expect more than a year and a half of service from a washer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Brenda. Thank you for sharing your experience about the LG Washer (WM3470CW) model. We can absolutely understand your concern about your unit stopped extracting water from clothes, especially after such a short period of ownership.
We aim to provide high-quality products that exceed our customer's needs and expectations.
Since you're dealing with a repair delay and ongoing issues, we'd love to get involved and help speed things up for you.
First, try resetting the washer or checking the drain filter for clogs. For more assistance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin--1337717767769. If the problem persists, a technician may need to inspect it.
Feel free to contact us via private message on social media @LGUSSupport, and we’ll ensure your situation is escalated for a quick resolution. ^Juvy
Mrs,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like that there is no option to select the water temperature There may be one but without a manual it's difficult to know. Also the bleach dispenser does not always empty. If one leaves the door closed between use an unpleasant odor is present.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your delivery experience with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. We've included a link for the Owner's Manual https://device.report/lg/WM3470CW. Please don't hesitate to contact us directly for additional help. ~Tanisha
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and leaves my clothes really washed
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok. Not really user friendly. We are returning it for GE and we will see.
No, I would not recommend this to a friendI have none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that it doesn’t wring out the clothes good enough
I would recommend this to a friendDisappointing LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is not fond of this washer & dryer. She gets error codes constantly. Don't like how the door does not open all the way like every washer we have ever had.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good overall will recommend it to everyone
I would recommend this to a friendGood for large family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked for large machine at good price with many features
I would recommend this to a friendsome issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to run well with 2 issues. One, after spinning the clothes end up in the rear of the drum making it difficult to retrieve them and two, there is suppose to be a melody when the wash is complete and that does not happen.
No, I would not recommend this to a friendDid not connect to Thinkq
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great, but it did not connect to Thinkq app
I would recommend this to a friendMachine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but makes a srrange noise when spin starts
I would recommend this to a friendCost / benefit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cost / benefit relation washer, but a bit noisy.
I would recommend this to a friendLg washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep getting error messages not a good product stay away
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi William, thank you for reaching out and sharing your experience. We understand how important it is for your LG WM3470CM washer to operate reliably, and we appreciate your feedback.
To help you troubleshoot the error messages you're encountering, we recommend visiting this link https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078.
If you’d like us to take a closer look or need further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be happy to assist you.
-Avril
title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good.......................................
I would recommend this to a friendEven though is the same model, quality is worse.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cycles are very long and most of them leave the clothes so wet that I have to do an extra spin cycle. I had the same model before, but the quality of this one is inferior.
No, I would not recommend this to a friendNew LG washing machine not as easy to use as old
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatic settings are hard to understand, and hard to alter. Machine is in control. We are not.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sammy. Thank you for sharing your experience with the LG Washer (WM3470CW) model. We appreciate your feedback and understand your concern about the automatic settings don’t provide the control you need.
If the automatic cycles are not meeting your expectations, we recommend trying the manual settings, which often allow for more customization based on your specific laundry needs. The user manual can also provide clarity on how to adjust these settings effectively.
If you have any specific questions or need further assistance, please send us a private message on social media @LGUSSupport. Our team would be more than happy to help you get the most out of your machine. We appreciate your patience and hope to enhance your experience. ^Juvy
Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be a great washer but I had major issues with it. Regular dry takes so long and sometimes it gets stuck on 6 minutes that last longer than that. Doesnt get rid of soap easily.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ater the wash cycle I have to run another spin cycle just to get the clothes from being super damp.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with the LG Washer (WM3470CW) model. We appreciate you letting us know about the spin performance.
For this model, one helpful step is to check that the load is balanced and not oversized, as uneven distribution can prevent the washer from reaching full spin speed. Running the Tub Clean cycle monthly also helps maintain optimal performance by reducing buildup that can affect draining and spinning. You can review more details about care and troubleshooting here: https://www.lg.com/us/support/product/lg-WM3470CW. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy
Missing free instal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was supposed to be installed for free and we ended up getting charged hence the return.
I would recommend this to a friend