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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$1,130.17
Save $319.82
Comp. Value: $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 1080 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,080 reviews
  • Rated 5 out of 5 stars

    Sublime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if they would only invent one that folds the clothes. This Machine has been amazing. If you buy one, read the instructions and watch some Youtubes to get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG washer and Best Buy made it easy to purchase and get delivered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Capacity is amazing. You can fit a king sized comforter in and comes out sparkling clean. Wifi option is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer and got the dryer to match. I love the ease of the controls and the option to change what you want. It's nice and large for comforters. The staff was wonderful and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received it yet but the rep that helped us outstanding 1000 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than what I expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It is what I wanted and more!! I can't believe how clean it gets my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not be disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for 2 years now and I bought this washer and a dryer when I moved to my new house. I can promise you that this washing machine will not disappoint you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy installation and setup. Smart features that make doing laundry quick and easy. Saves energy, water, and consumables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is outstanding. It cleans my clothes better in less time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Truly Smart Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this washer. The WIFI and AI features are nice additions - so many washing cycles, easy to use and I can control it all with my phone!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Timmeh! We just love, love, love, you for becoming a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer possesses! We really value your opinion, as it inspires us to keep developing exceptional products for you and our consumers. We can't wait to hear more five-star feedback! Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This washing machine works great and is always good to have the peace of mind that best buy is there to back you up in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy LG owner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. The size of this washer is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Machine is good, delivery services not so great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do like the LG Washer. Works absolutely fine so far. When we ordered it, we asked also for removal of the old washer and were told that is no problem. On the delivery day, 10 minutes for the new machine to arrive, we received a call that they cannot take the old washer away because they would not have enough room on the truck. Seems a bit strange, they deliver one, they should have free room to take another one away. They will have to schedule a different day for taking the old machine away which we did. Well, that day passed an nobody showed up. We had to call, were told that we did not pay for taking the machine away which they found out is not correct as it shows on the confirmation number. Scheduled another day, but somebody would have to be home for signing. The new machine is great so far, the whole handling we are not exactly thrilled about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old unit. So glad I went with LG! The capacity and features allowed me to wash and dry larger loads and not worry about forgetting it in either machine with the FreshCare option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is 5 star. Features in 1 dial innovative. Then one one option is AI! Washer figures it for you. Have not been able to get washer paired to LG app. Keeps rejecting. Should not be that difficult. Took off 1 star. Washer 5 star,LG leaves lot to be desired but dont need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pillows won't spin dry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a GE set and return it in less than 30 days and purchase this LG set on 1/25 and for the most part however I am washing a few pillows, and the washer will not spin dry it keeps saying the machine is unbalance so I have two pillows that I can't dry. Not sure I could recommend this product

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 didn't meet your expectations. Your feedback is important, and we understand your inquiry regarding the spin cycle. To help the unit balance correctly when washing pillows, we suggest adding a few similar items like towels to help distribute the weight more evenly during the spin.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
      For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG PRODUCTS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and east to use. Install was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Perfect Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG washer at our previous home. The buyer wanted us to leave it. We purchase this LG when we arrived at our new home and we are not disappointed. This is a great washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have top loaded washer before. Biy, I did not know the difference. I think front loaded washer so much better. Washing good, senses load, impeccable job. Love it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GREAT WASHER

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing, cuts down normal wash time to half then usual washers. My Samsung washer that I replaced with this was doing a “normal load” in 47 minutes. This LG washer does the same load on “normal” mode in 29 minutes. Saves you time and money on your water bill! Also the washer can hold a decent amount of detergent and it auto dispenses it for every wash, when you get low on detergent or softener it lets you know and beeps at you. Overall I rate this washer an absolute 10/10

    I would recommend this to a friend
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