Customer Ratings & Reviews
- Model:
- WM5800HVA
- SKU:
- 6641464
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360° highly for its cleaning performance, with users reporting that it does a great job washing clothes. Additionally, customers appreciate the low noise level of this machine, noting that it operates very quietly.
This summary was generated by AI based on customer reviews.
Quality Product and Finish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and quality. Service and Delivery by Best Buy was fantastic!
I would recommend this to a friendLove It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the smart machine functionality. It alerts me when my clothes are done via the app. Clothes done much quicker than old machine.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realy good machine, owned many in the oast but nithingike this one
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is the one the wife wanted. A happy wife is a happy life.
I would recommend this to a friendEnergy Efficient Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great. Machine use lest water and very good with delicate items
I would recommend this to a friendIan was great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer support! The manager made sure all was awesome.
I would recommend this to a friendNew washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came perfect. Still learning the different cycles. It’s been a long time since I have had a new washer and dryer. So far so good.
I would recommend this to a friendTwo teenagers do their own laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simplicity and reliability. No frills or special features. Just a work horse with one knob. AI wash is amazing
I would recommend this to a friendLG Washer&Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product from Best Buy! Super convenient monthly payments! Zero interests.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchases this washer few months ago. I like all it’s features mainly the quick wash one. Work good so far
I would recommend this to a friendBest purchase of the year
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great washer. I love the Wi-Fi capability and built in auto dispenser reservoir.
I would recommend this to a friendWashing Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whites are stay white, color ones stay with their own color.
I would recommend this to a friendWaste of Money - do t be fooled.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS WASHER if you are on well water. There is a screen filter that clogs up within months and makes the washer unusable. To fix requires pulling out the washer, disconnecting input hoses, and removing filter to clean every few months. Per technician this is a very common problem with this unit but LG will not accept ownership as manufacturer defect and will do nothing to help. Best Buy only will refer you to LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Chris. Thank you for sharing your experience with us. We understand your concern about the LG Washer (WM6500HBA) model doesn’t work as expected, especially when dealing with the filter clogging issue, which can make it difficult to use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. As a first troubleshooting step, we recommend cleaning the inlet filter regularly, especially if you're on well water. To access it, you'll need to remove the lower front panel of the washer and locate the filter. Cleaning this filter every few months can help prevent the clogging issue and ensure the washer operates smoothly. For guidance, visit https://www.youtube.com/watch?v=UwIhNYjY7ik. If the problem persists, please send us a private message on social media @LGUSSupport with your unit details, and we’ll make sure to escalate this issue for you. We’re committed to finding a solution that works and ensuring your washer functions properly.
We appreciate your feedback and thank you for your patience as we work to resolve this. ^Juvy
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I use it multiple times a day with my business
I would recommend this to a friendGreat Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer , requires minimal detergent and softener compared to 9 year old front load Maytag
I would recommend this to a friendCycle customizing can't be save.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I want fastest spin and coldest water as defaults for Normal or AI cycles, I can't save those settings. With each new load, I have to change those modifiers. You'd think a computer controller would have that capability, but it doesn't.
No, I would not recommend this to a friendAMAZING PRODUCT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING PRODUCT. LG IS BEST IN CLASS WITH AI FEATURES. HAPPY WITH PURCHASE.
I would recommend this to a friendLG the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. LG is the best. Easy to used, I love the app.
I would recommend this to a friendGreat washer, but needs some adjustments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great, the ability to fill the dispenser and have it auto disperse the amount, great...the buttons seem like you have to mash them to register. The placement on the pedestal is awful...the holes do not line up since you cannot retract the legs any further. Even the gentleman who installed it says it is a known issue.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
BEST WASHER EVER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite appliance and I love the AI feature best washer ever
I would recommend this to a friend