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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 484 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the soundbar's exceptional sound quality, praising its performance in various room sizes. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have experienced connectivity issues and occasional volume problems, the overall sentiment is positive, with many customers highlighting the great sound experience at an affordable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great I love the design and it’s very clear a definite upgrade from my last Sony sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is awesome! You can definitely tell the difference with 5.1.2. Very nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sound bar really does make a difference when watching movies at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is amazing. I feel like I’m in the movies with how great this sounds!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When hooked up correctly it rocks!!! Download the app to tweak the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, got it as an open box item, perfect sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the soundbar. The sound quality makes better everything you watch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Scott

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is amazing, I sold my surrond system after connecting this sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the crisp sound the sound bar makes. It’s crystal clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound!! If you purchase an LG or have an LG this is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hidden sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has its pros but its cons are all integration and the inability to switch to the correct audio format. For most people would be a reason to return. If you can get the setup correct or maybe have lg auto initiate the best formats you will be pleased with its performance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking and soundings sound bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I have a 48inch tv and not much space so this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Alan it too much for my bedroom! Can’t believe it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I knew everything to be expected from most all brands of soundbars. Whoa....not even partially true. I received a new LG 5.1.2 channel soundbar with wireless subwoofer, Dolby Atmos & DTS:X (black) as a Christmas gift. It came from Best Buy in Strongsville. Never knew such crisp clear sound existed. Need one? Go there or go on-line to purchase. Just DO IT!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has definitely done an improvement with their Soundbars. This thing is not only loud but it enhances the sound while watching a movie. I have only had this for a couple of days and so far I love it. It works well with both google and alexa. The bass is loud enough for me and my use so no complaints in that department. I will be buying the wireless rear speakers next month for this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more bass. But great sound and easy to use. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Excellent music. Ok for Youtube.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for Amazon Music HD! I love it for Dolby Atmos! I bought it open box!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth of buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one and best Dolby atoms experience, best surround sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Center channel sounds dark and muffled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this soundbar but the center channel killed it for me. It sounds dark and muffled. I tried the S8y Soundbar before this and the center channel was way better. The only reason I returned that one is because I wanted the extra channels this one provided. I was not expecting it to step down in the center channel performance. It’s really unfortunate because it worked great with my LGC1 otherwise. I ended up spending a lot more money o a Sonos arc and sub. If LG would have made the Spy9 with the same center channel speaker as the Sp8 I would have kept it been very happy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is new to us for a tv. Really sounds good and are enjoying it!

    I would recommend this to a friend