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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the washer's large capacity, quiet operation, and effective cleaning performance. Users also appreciate its ease of use, suitable size, appealing design, and overall quality. However, some customers have reported issues with the spin cycle and the inability to change the door opening direction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 387 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well better than my old home machines.would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer! I did not realize how much Ibwould love and use all the fancy bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine you’re going to need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I’ve ever had. No need to go laundry for big item, this machine can do everything

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Cleans well. We're satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works amazing and easy to use just a little sensitive with the dial.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Capacity, Ease of use

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I love the machine. Its cycles are perfect for the different types of clothes you need to wash. It is easy to use and the best thing is that it does not damage your clothes. Only when Best Buy installed the first washing machine it was damaged. I had barely been in my new house that had just been built for a day and the washing machine caused damage to part of the ceiling since it was located on the second floor and more than 4 weeks have passed and they have not even responded to me for these damages. So it is not a bad review for the device but for the store due to lack of attention to the problems caused by them. So if you are going to buy something from Best Buy, have them test the machine right after they install it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your feedback about your LG washing machine and your experience with Best Buy. We're delighted to hear that you love your LG washing machine and that it has been performing well for you.

      It's unfortunate to hear about the damage caused during the installation process, and we understand your frustration with the lack of response from Best Buy in addressing this issue. We apologize for the inconvenience and the impact it has had on your new house.

      Your feedback is important as it highlights the need for thorough and responsible installation services. We appreciate your patience, and we recommend following up with Best Buy to ensure the issue is resolved as soon as possible.

      If you have any questions or need assistance with your LG washing machine or any other LG product, please don't hesitate to reach out to our LG support team. They are here to assist you with any concerns or inquiries you may have. You can contact them through this link: https://www.lg.com/us/support/contact. -Carl LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. It can wash my bedding easily. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal. We enjoy our purchase of a LG Washer.

    I would recommend this to a friend
  • Cons mentioned:
    Door opening

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned it. The buttons in the front are sensitive and were accidentally pressed/activated numerous times. It washed fine. Another thing we didn’t like is the door only opens from right to left.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your experience with your LG front load washer. We respect your decision to return it due to the indications of the features that do not meet your expectations. No worries, we will take this into consideration for future product improvement. As the door of the LG WM8900HBA cannot be reversed, we'll take note of this as well. No worries, if you ever need additional assistance or have any further questions, you can reach out to our social media team @LGUSSupport, who would be happy to assist you. `Liz LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this washer to those who need a big washer. Really good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and nice to have a large washer where you can fit a lot of large items in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I recommend them. Wash and dry very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer love it! Really easy to use and works just how I imagined!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Flimsy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy construction makes me very concerned about longevity. I need to thoroughly dry the interior after each use as a pain in the…. The computerized operation with the touchpad that is Very concerning. My 40-year-old Maytag controls never failed. They were mechanical. On a positive note, it is certainly much more gentle on the clothes than the old Maytag agitator, and they do come out nice and clean, but it is very slow to accomplish this taking nearly 3 times as long as the old machine. It does use much less water, which is a big plus. it is also nearly silent ideal for my plans to move it to the bedroom.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, JamesC. Thank you for taking the time to share your experience with the LG Smart Front Load Washer (WM8900HBA) model. We sincerely appreciate your feedback and want to express our apologies for the concerns you've encountered.

      We understand your apprehension about the construction and the touchpad operation, and we regret any inconvenience this may have caused. Your insights are valuable to us, and we would like to assist you further to address these concerns and ensure your satisfaction with our product.

      We are pleased to hear that you have noticed the gentleness on clothes and the efficiency in water usage. However, we recognize that the longer cycle time may not align with your needs. Your feedback will be taken into account as we continually strive to improve our products. To obtain more details on your LG unit, please visit this link: https://www.lg.com/us/support/help-library/cycle-time-does-not-change-CT00000305-1337701006321#:~:text. If you need further assistance, please send us a private message on Facebook or X (Twitter) through @LGUSSupport, so that we can discuss your concerns in more detail and explore potential solutions to enhance your experience with your LG product. We're here to assist you every step of the way. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in our garage, it is so quiet, we can barely hear it. Quiet & Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large quiet and efficient. Well built, door hinge is metal, most others are plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom and I love it. Big enough for a family of 5

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product with useful features; nice appearance and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected , no noise Touchscreen panel good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good. Easy to use. Perfect size for my family

    I would recommend this to a friend