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Customer reviews

Rating 4.5 out of 5 stars with 588 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 588 reviews
  • Pros mentioned:
    Large capacity

    Rated 4 out of 5 stars

    Good washer with large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has extra capacity. It’s very gentle to the clothes. The clothes are clean and has a lot of cleaning options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Large capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Holds large or small loads. Cleans nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Large capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this washer long but I love it so far! Gets my clothes nice and clean and can fit quite a bit in.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 4 out of 5 stars

    Solid performance washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love top load style. Sensor for load size works great. Tub size allows a king size quilt, which is wonderful. Only complaint is that my white T shirts came out with gray streaks on the 5th wash or so. From the "newness" of the stainless steel tub? I was able to get the stains out in next wash. Overall, happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple easy smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! And love that is has thinQ, and a 10 year manufacturer warrenty! If you are looking for a good washer and dryer set get this one! Especially if you dont want anything too fancy while still falling into smart product/ practical and simple to use if you have never used a smart washer and dryer. The drum is huge! And im 5'6" and just barely touch the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Awesome cleaning capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity and cleans better than the impeller model it replaced. Love the different cycles, particularly the deeo capacity, the quick wash and the waterproof cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its excellent! Very easy to use, very quite and wirks great.

    I would recommend this to a friend
  • Cons mentioned:
    Water level

    Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new purchase! love the amount of room it has. Can wash a comforter with no issues. One thing I do not care for is that water sits in the compartment where you put tue laundry detergent in, so every time I remote it after every wash to empty the water that’s left over.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG High Efficiency Smart Top Load Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Smart and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG washer, it is smart, it seems that weighs the cloth, then add water mixed with detergent not at once, then washes and it is not loud at all. I am comparing with my old washer and I love this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well

    Rated 5 out of 5 stars

    CLEANER CLOTHES!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GOOD, had our washer for over a month now and it washes better than our front loading Samsung washer. My clothes come out more clean and I don't have to leave the door open to ventilate so it doesn't build up mildew.

    I would recommend this to a friend
  • Pros mentioned:
    Cleans well, Quiet

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great it washes very large loads quicky and quietly. It also cleans them ver good.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleans well

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this washer with the agitator. I truly feel that my items are getting thoroughly clean as compared to the impeller washers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased that I upgraded my W/D to the LG. Previously had a Speed Queen which I was not at all happy with. The LG washer is top load with a glass lid, has a larger capacity, and the digital operation is much easier to select one of many features, cycles and options. It has an agitator rather than an impeller. I am thrilled with my new LG washer!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving both this washer and dryer combo it has been so easy to use and great quality. I like that you can connect it to wifi, it notifies you when you load is all done.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of space on the inside is way more than i expected and i love it. I can get more done in shorter time. The machine so silent i have to check to make sure its on, which i can check from my phone. Downloading the app for the machine was easy to do. And i dont have to worry about my teenager slamming the lid down on the machine, since its anti-slam. I made a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little bit to get used to it from my other washer but I got the hang of it. It is really an amazing purchase, specially when I can do it from my phone. The clothes come out smelling so nice and clean, specially with the agitator. Loved my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m mostly happy with this machine. Like a lot of people my last washing machine, which I had for 30 years, broke down. I figured we should invest in a new one. Did some research and found this one would work best for the limited space I have. A few previous reviews stated that there was a white residue left on their dark colored clothes. I used the regular settings and behold there was the residue. I just altered the settings a bit and I never saw it again. The machine is supposed to conserve water but it almost uses too little water to get the clothes completely wet. I found that the “deep fill” setting does not use that much more water so now I just use that setting and everything is fine. The spin cycle takes a little longer than my old one but I do find the clothes dry much quicker than when I took my clothes out from my previous machine. Overall happy with the machine. Still have to try to app to see how that is.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there!, Kathleen! We are delighted to hear that you chose the LG - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer with 4-Way Agitator and TurboWash3D. We see there are some concerns and want you to know that we are always eager to help! Just shoot us a direct message either through Facebook or Twitter; our handle is @LGUSSupport. And, we also have an LG Support page: https://www.lg.com/us/support/product/lg-WT7405CW.ABWEUUS. Thank you again for choosing LG for your home laundry needs. Take care! ~Rita LG

  • Pros mentioned:
    Easy to use, Large capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Takes all the sheets and quilts. Really easy go use.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 4 out of 5 stars

    Cycle Choices, Agitator, HE & and has an app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer. Switched back to a LG washing machine with an agitator this time.I'm liking all the cycle choices, how little water it uses, and that an app supports it. I had my last LG for 10 years and it didn't start having issues untiol, 3 years ago.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'd choose the LG 5.5 impeller version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go back in time I'd choose the LG 5.5 Impeller. YES IT COMES WITH ALL THE PARTS power cord, hoses, drain hoses. At no additional cost. I was skeptical about that because it said it didn't. Which is a error on this site. Note: on the instructions manual it says only wash 1 big bulky bed sheet at a time. However I am lazy, and decided to wash my entire bed sheets, bulky covers in 1 round. Cons 1. The agitator on this machine is there for decoration. 2. Gets in the way of big bedding loads. 3. Moves slow 4. Time it takes to wash ( I personally don't care about the time. it's like a hour to 38 minutes per load.) 5. The SLOW washing motion of the agitator TELLS YOU THAT (LG EXCLUSIVELY MENT FOR THIS PRODUCT TO BE IMPELLER ONLY). The impeller version of this device is much better, and the way to go. 6. This washing machine will basically wash the same as the impeller. Even though it's an agitator washer. The con is the agitator of this machine gets in the way on big bulky loads, sheets, bedding. 7. I couldn't connect this machine to my spectrum wifi network. I guess my network didn't take it. Testing the agitator: When I was testing it washing huge sized big bedding loads. Covers get caught up on top of the agitator, and i have to stop the machine, and manually move the sheet off the top of the agitator so it doesn't break or malfunction. (It was a illegal bulky oversized load) for testing purposes. I know the LG 5.5 impeller washer can handle it. Pros 1. The spin cycle on this machine is fantastic!!! Handle that illegal oversized load of bedding sheets fantastic. 2. Cleans clothes, clothes smell great. 3. Regular washing whole entire wardrobe basket of clothes is great. I'm a boy I don't have much clothes but it's a big basket full. 4. Looks beautiful in the house. 5. The agitator does a lil something something. But impeller is the better version of this machine. 6. Doesn't use much water to clean clothes. (this may be a con for some, but you can put a setting where it fills the washing machine maxed out with water.) 7. Quiet 8. See through glass window so I can see it wash. I am still keeping this agitator washing machine. It's not a bad machine, as long as it works. It's the exact same as the LG 5.5 impeller washer but slightly smaller with a slow agitator.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly-noted. Thank you for taking the time to provide your product design feedback. We will share this with our research and development teams for future consideration. ^Jennifer LG