Customer Ratings & Reviews

Great product, easy app controls. Nice and quiet. Huge capacity

Excellence at cleaning. Sounds quiet & easy to understand how to operate. I like the different waters levels. Just got it a few weeks, so work like a new machine.

Great product. Very pleased so far with it t. Highly recommend

Appearance gets 5 star. Control Panel not as functional as my 15 year old LG washer. Hidden functions that user discovers while "baby sitting" wash cycles for water level needs. QUICK WASH cycle DOES NOT have a full tub rinse to get soap out.

Good washer, haven't had any problems yet over the past ten months.

Cleans clothes in under an hour if you use Turbo Wash. Very quiet. The one thing I don't like is that I can no longer use laundry sheets instead of liquid detergent.

Works great. Plenty of room. App works perfect and is helpful.

This washer cleans well, and has a large capacity, reducing the number of loads. It did take me a while to figure out how to use it. It has AI, but no delicate setting. It is all electronic and I downloaded the LG ThinQ, to do laundry from my phone, however, I miss just having buttons and settings where I can just choose for myself.

Excellent Washer, Highly Recommend. The salesperson at Best Buy was very knowledgeable about all the products we looked at.

This LG top Load washer is easy to use and very efficient!

So far so good. It is very silent compared to my previous 6 year old whirlpool washing machine.

Big, easy to understand functions, fast. Economical.

The LG smart washer makes washing simple. The machine does a great job of cleaning our cloths. My wife loves it

It works well but there is one issue that I am trying to solve, the compartment where you pour the liquid detergent, it fills up with water after each wash and you have to manually pull out the dispenser to empty it and it shouldn’t be like that.

The drum capacity on this washing machine is huge and gets clothes clean even with a large load. The black control panel is very difficult to see and everytime you start a load of clothes you have to change the water temp, my old LG defaulted to cold and this one defaults to hot. Haven’t used the Wi-Fi and probably won’t . This was a great purchase and Best Buy always customer friendly

Good to go with using it. Quiet when washing and let’s you know when the cycle is done.

Works out really and so quiet. It’s simple controls / choices makes doing loads very easy !!

So quiet, large load with no problem. Love love love it!

No soak feature on this machine. LG falsely has claims on the website that you can download more cycles that include a pre-wash but this is false. If you pause the cycle midway it auto drains so there is not work around. You could manually fill the machine before it’s turned on and add water to soak but who wants to do that. Seems like a really simple fix, but LG keeps misrepresenting that you can pre-soak but you can’t as of today.

Wife absolutely loves how she can easily reach the bottom with her being vertically challenged lol. Turbowash is just that it’s fast and seems to do a good job cleaning the clothes. Just a not to change the water temp to what you want since it defaults to hot every time.