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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with EasyUnload for its excellent cleaning performance, quiet operation, and large capacity. The ease of use and attractive appearance are also frequently cited as positive aspects. While some users noted limitations with the spin cycle, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 653 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Toniu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend. Delivery wss on time and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific washing machine! I like that it doesn’t have an agitator. It’s very quiet and works excellently. There are many features to this machine. LG has Improved over our last washing machine 8 years ago, we sold the other one so we could buy a set at a good price on Memorial Day.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your positive feedback about your LG WT8400CB top-load washing machine. It's great to hear that you are thoroughly satisfied with its performance, features, and quiet operation.

      The WT8400CB is a 5.5 cu. ft. capacity washer that delivers effective cleaning without an agitator. Many customers praise its large load capacity, user-friendly features, and energy efficiency.

      It's great that you were able to find a good deal on this model during a Memorial Day sale. Upgrading from an older machine to a newer, feature-rich model like the WT8400CB can make a significant difference in your laundry experience.

      Thank you again for taking the time to share your real-world review. Positive feedback helps other shoppers make informed decisions. Enjoy your LG washer for many more loads to come!
      -Renzo LG

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Love the look of it very sleek and it's great for large bulky blankets and comforters!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Our 12-year old washer was needing repair, so we replaced it with a Samsung washer, but that was a mistake! The Samsung washer was very noisy, so Best Buy allowed us to exchange for a new LG washer! What a great product. Very quiet and washes clothes efficiently!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchse! I like all the new features this washer has, from AI wash to phone notifications, and customizations, it does what I needed and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes doing Laundry fun again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Second LG machine I’ve purchased. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, modern, washer. Impressive capacity and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far excellent buy .Very satisfied. pleased we choose best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great. Great price. Fast delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great price. Fast delivery. Good packaging. Should last ten years. Would prefer top glass to be easier to see thru.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and my clothes are cleaner than ever

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer I highly recommend it’s very quiet love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , silence,comfort, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer -- not sure what the Easy Unload is -- seems standard to me. You can wash a king size comforter no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we’ve wanted!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer for a month so far and we love it! We’ve only filled half way for each wash and thoroughly washes whatever we’ve washed so far. I’ve washed a comforter twice and live that i can do a spin cycle to get more water out before drying. It went on sale a couple of weeks after i purchased and BB price matched.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with functions and capacity. Quiet and clothes come out clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t regret the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given 5 stars if I didn’t have to change the water temp setting from hot to cold each and every time. That maybe error on my part for not utilizing the app better. You can download different settings via the app and even have the dryer pair with it and base its dry cycle off the wash cycle. Extra large capacity for lots of towels and or bedding. I love the powder detergent compartment was included next to the liquid detergent compartments. I like to use it with the liquid detergent and softener for extra scent and freshness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very quiet wife loves it easy to use and can control with smart phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works amazing, is very easy to use. Love the matte black color, looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well on small as well as large loads. Very quiet.

    I would recommend this to a friend
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