Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $791.99
Clearance
The comparable value price is $1,439.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.4 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 5.7 Cu. Ft. High-Efficiency Top-Load Washer with Steam and TurboWash Technology highly, praising its large capacity, exceptional cleaning power, and quiet operation. Many appreciate its ease of use and spacious interior. However, some concerns have been raised regarding the washer's long-term reliability. A few users reported malfunctions after the warranty period ended.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 266 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    An outstanding washer for large loads...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE!!! It works great for both large families as well as washing large blankets and comforters...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much laundry I can do at once no more all day laundry days

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo wash technology with this washer makes my cloths looks better than my previous washer at apartments.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Exceptional Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer meets all our needs. It get clothes exceptioally clean.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not enough water and clothes do not come clean. My fix to this is to add 2 buckets of water to every load and trick the washer into thinking it is a big load. This is time consuming but works. The major issue with this machine is after almost 2 years under the lid is all RUSTED. It has destroyed so many clothes. I fought with repair service and got top replaced under extended warranty. I now see lawsuits because LG refuses to address the problem. I am very disappointed after spending almost $1400.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your washing machine is rusting, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pumped up about our new washer and dryer. It washes everything we've dreamed about washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all size bedding. Cuts my washing time in half. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the size of the washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to wash one load in this washer when in my old one it would have been 2 loads!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to load a large capacity and know it's going to come out clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well but wash cloths. The agitator is just not as a effective and all the bells and whistles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    if you want to buy a new washer after 5 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks after my warrenty expired my washer stopped turning on. I gave it one star because I loved the washer. It needs a new circut board that runs 470.00 plus labor. Never again LG. It is only 5 years old.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best large washer I ever purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 5.7 cubic washer is the best large capacity washer ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    I love this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra capacity, cleans clothes well and is energy efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appliances are ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer takesThe tim The washer takes some time to get used to e to eat used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor contacted me the day after I ordered the service to set up an appointment. He was very professional. When I told him my washer was delivered a day earlier I let him know and he graciously moved up the appointment. They did a good job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Returned it and am going back to a front load. As I watch this thing wash, it just swishes the clothes back and forth. Does not spin as fast as the front load so you spend more time drying and hoping that the closes that got swished around are clean...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have had no problems with the machine itself (install, different story). Huge washer with "loads" of convenient options. Quiet, fast... love knowing when the load will be done. Highly recommend LG!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Extra-Large Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer functions well. If you are accustomed to an old-school washer, it will take longer than you are used to, but uses less water. It definitely gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, sexy design!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We was skeptical about the technology and actually getting to know the product, but once everything was running...common sense took over and it was easy to navigate. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WASHER IS FANTASTIC; IT IS SO MUCH BETTER THAN OUR LAST LG WHICH COULD NOT BE FIXED. IT WILL HOLD HUGE LOADS AND WASHES VERY QUCKLY. IT ALSO SEEMS TO USE LESS WATER.

    I would recommend this to a friend
Sponsored